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I purchased a Hoover Vacuum today Model U5180-910W. It has a telescoping handle which I cannot get it to go down. I followed the directions to the T. Any suggestions?

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Sometimes they get hook up from dust. Use a furniture spray wax and spray the moving parts and latch, then see if working it will break it loose. If this is less then a year old, then it is still under warranty, you can take it in for repair.

Posted on Apr 20, 2008

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Attached in the following link you will find a copy of your Hoover FH50150 vacuum manual:
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You can use this to take apart your Hoover and then reassemble when you have completed your goal. If you prefer a video demonstration on your Hoover vacuum assembly you can find that in the link below:
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If you require further help with your assembly, you can find a step-by-step manual at: http://www.searspartsdirect.com/partsdirect/user-manuals/f5865900-hoover-parts-steam+vac-manual

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Over usage, the bristles on rollers wear. The reason why the roller stops properly working when the handle is lowered is because as the handle is lowered the vacuum is raised from the floor. It may be time to change your roller. A quick search of part # 303202004 will bring several options for purchase.

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Hoover.com doesn't have a manual specific to your model but there is one similar which will show how to remove the upper handle from the body.

http://www.hoover.com/pdfs/manuals/U5467900.pdf

Do you have a replacement switch? If not I believe you can buy one from Hoover (the switch and/or the upper handle assembly). Unfortunately your model isn't listed on the website, is this a new vacuum? I recommend giving them a call, that would be the easiest way.

Also remember when working with electronics to unplug the vacuum. Even when there is no power residual electricity can remain in the wires. If you feel unsure, take it to a repairman.

Hope this helps!

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