Question about Kenmore Elite Oasis 27052 Top Load Washer

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My Kenmore Elite Oasis washer fabric softener dispenser unit keeps popping out of it's place in the agitator column sometime during the washing cycles and ends up loose in the tub to be discovered when the cycle is over. I put it back in place but it often comes out with the next use of the machine. It has already been replaced once by Sears. Any idea why this is happening and a possible fix? Thanks.

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6ya6ya
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Posted on Jan 02, 2017

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catriver
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SOURCE: kenmore elite oasis, lid-lock mechanism

mk, there is two ways to work around the lid. The lid lock works by magnet. If you have a large magnet laying around you can fool the mechanism and run the washer without it locking. You will have to find the spot near the center front and experiment until you get the right spot. The second way is to lift the whole top assy. About 3 or 4 inches in from each end where the top seperates from the bottom there will be a clip that you can push in on and lift the whole top. Now these clips are real strong so you need a good putty knife. Pull up on the top as you are pushing in. This way you can add your stuff while doing a normal wash. The codes are for diagnosis, testing different functions of the machine, it wouldn't do you any good for what you are trying to do. Catriver..post back

Posted on Apr 03, 2007

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jsrock516
  • 5911 Answers

SOURCE: Fabric softener doesn't dispense

Fabric softener dispensers are notorious for getting all gummed up and clogged. Remove the dispenser cup and soak in some hot water to dissolve all residue. While you have the dispenser removed check under the dispenser cap in the agitator for gummy residue as well. Clean with hot water. There should also be an agitator seal cap under the dispenser. Make sure the cap and rubber o-ring are seated properly. Last of all, if the dispenser has a cone shaped cup inside, make sure it is inserted cone-side UP. The cup is designed to allow fabric softener to roll down the sides of it, NOT hold it. I hope this helps.

Posted on Apr 29, 2007

the dr
  • 447 Answers

SOURCE: Maytag washer fabric softener dispenser is yucky

There is a 1/4" machine screw in a recessed hole close to the bottom of the agitator. Remove screw. Lift agitator off agitate shaft.

Posted on Nov 28, 2007

  • 125 Answers

SOURCE: kenmore elite oasis he top loader

Is it an f code followed by a 51?

Posted on Jan 21, 2008

jsrock516
  • 5911 Answers

SOURCE: Fabric Softener Won't Dispense

The fabric softener dispenser is notorious for clogging. Liquid fabric softener is essentially a liquid form of wax. After a period of time it begins to gunk up the inside of the fabric softener dispenser. If you remove the dispenser drawer and look into the cavity, there should be a series of holes in the upper part of the compartment where water sprays into all the dispenser trays. These holes get gunked up and clogged and water will not dispense properly. As a result, the washer goes through a complete cycle, but the dispenser stays full. If this is the case, you can take some cotton swabs and/or toothpicks and clean these holes real good. It may be a bit meticulous, but it should take care of the problem. Post back and let me know if this helps.

Posted on Feb 11, 2008

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Believe it or not the agitator will come off. Look under the fabric softener cup. There should be a fastener (nut or bolt) to loosten. Give the cup a good cleaning while you have it off.
Once the nut is removed you can work the agitator off.

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Hi, Did they check the pump seal or the hoses. Does it seem to leak from the front center? Is it leaking while filling or during agitation or spin cycle? Are you getting water every load and is it a little water or a lot?
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Hi, Just tap on the softener dispenser to free it up. Sometimes they stick because of the softener. YOu might try and pry it off with a butter knife. There should be a 7/16" bolt to remove.
I hope this helps you. Please let me know if I can assist you further.

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the fabric softener spins out of the cup after the wash cycle when spinning the water out of clothes, then the washer fills back up for the rinse w/ your softener having been dispensed. is there a nut at the bottom of your agitator where you see the gunk? If so you can take the agitator out by removing the nut but be careful of the little parts that make the agitator agitate. Do not disturb these little parts if you don't know about them. Does the gunk smell like grease or a mechanics garage? If so chances are it is a lubricant and should not be removed replace the cap and your softener cup and continue enjoying your machine.

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If your machine uses a washplate or agitator there is one 7/16 bolt under the center cap or fabric softener dispenser. After this a agitator will lift from the bottom and a washplate will need assistance by grabbing the basket and lifting quickly to pop the washplate up so it can be grasped.

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Okay...the cone actually goes inside the the two other pieces you mention. The cone is to be inserted upside-down. That is, the opening of the cone should be facing UP. The way this fabric softener dispenser is supposed to work is, you place fabric softener thorugh the opening of the dispenser. The cone actually holds it like a cup. When the washer goes through the initial spin cycle before the rinse cycle begins, the centrifugal force of the washer spinning forces the fabric softener out of the cone and into the wash tub.

The dispenser assembly should just snap right on top of the agitator. If the dispenser does not stay on securely any longer, you may have to replace it with a new one. You can find replacements at searspartsdirect.com. Just type in the same model number you provided and look for item number 1 under the "Motor, Basket and Tub Parts" heading.

I hope you find this information helpful. If you still have questions, please let me know.

PS It is also a good idea to periodically remove the dispenser and soak it in some hot water to get rid of accumulations of hardened softner. They will clog from time to time.

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I'm sure you heard a small motor running from time to time during a cycle. That moves an "arm" which sends water to the different chambers during a cycle. Fabric softener is dispensed when water goes to that chamber and dilutes the fabric softener. That chamber then empties by a siphoning action.
If you want to narrow down the problem a little to help trouble shoot -- put some wet rags in and run the Rinse and Spin cycle with some fabric softener. If the softener is not dispensed, then you know that the water isn't being sent to that chamber properly.
If you are intrepid enough to take the top off your washer, do that and see if the arm appears to be moving during a normal cycle. Maybe the arm got dislodged or broken during the move.
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