Question about Philips GoGear SA2825/37 MP3 Player

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Do i need a computer to charge my m.p.3. player

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Hi

yes you need a computer to charge your mp3 player if you do not have a charger for your mp3 player

To charge your mp3 with a computer you should swiych it off then connect one end of a USB cord to the mp3 player and the other end to the computer (just like you want to transfer files)

The screen of your mp3 player will light up and you will see an icon or word indicating that the mp3 player is charging.

Posted on Jul 04, 2010

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1 Answer

The battery is not charging


You can try and reset the player. resetting a Clip player: 1. Slide and hold the Power switch up for approximately 20 seconds. 2. Release the Power switch. 3. To turn the player on, slide the Power switch up then release instantly.
Some things to check for when your player does not act like its taking a charge.
USB Cable Make sure that the USB cable is properly plugged in and use the original cable that came with your player.
Computer in Hibernation mode Make sure the computer isn't entering hibernation or sleep mode while the device is connected. The computer must be ON in order to charge your player.
USB Port 2.0 Make sure the player is connected to a USB 2.0 port (1.1 occasionally causes charging problems).
USB Port location Try plugging into different USB ports (i.e. USB port in the back of the computer); occasionally the front USB ports have limited power to charge up the device.
Battery Make sure the battery is fully charged. It takes approximately 3 hours to fully charge the battery.
Latest firmware Depending on what Sansa player you have, make sure it's up to date with the latest firmware.
AC charger (optional) AC chargers (sold separately) have a 500-1000 milliamp max output, which provides much better charging ability than a USB port.
I have some tips posted here on MP3 players and their problems. Connection problems MP3 player not found by computer
SanDisk Mp3 Player Frozen

Dec 25, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My SANSA e260 froze up. I can't shut it off. Has a blank screen was trying to charge it.


Make sure the player is fully charged. 1. Connect the player to your computer. 2. Make sure the computer detects the player. NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player. If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery hooked to your computer, which I see you have done but did you change modes MSC to MTP . next delete the song it keeps hanging on and re-copy it back on to the player from a different folder or re-rip it from the CD and copy it into a new folder then re-copy to the player.

Feb 03, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

It froze up


Make sure the player is fully charged.
  • 1. Connect the player to your computer.
  • 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
  • 1. Turn device OFF.
  • 2. Slide the Hold switch down to Lock (orange color showing).
  • 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged
  • 1. Leave the player connected for approximately 2 hours to charge.
  • 2. Disconnect the player from the PC.
  • 3. Verify if you can turn on the player.
  • 4. Reset the player if necessary. To reset the player:
  • 1. Press and hold the Power/Menu button for approximately 20 seconds.

  • 2. Release the Power/Menu button.
  • 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Or try and see if it will come on with out the battery but hooked to your computer.

Feb 02, 2010 | SanDisk Sansa e260 MP3 Player

1 Answer

Mp3 player froze when plugged into pc. screen is blank but lit. is charged. what do i do?


Make sure the player is fully charged.
  • 1. Connect the player to your computer.
  • 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode,
  • 1. Turn device OFF.
  • 2. Slide the Hold switch down to Lock (orange color showing).
  • 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC.
Next Be sure the battery is charged
  • 1. Leave the player connected for approximately 2 hours to charge.
  • 2. Disconnect the player from the PC.
  • 3. Verify if you can turn on the player.
  • 4. Reset the player if necessary.
To reset the player:
  • 1. Press and hold the Power/Menu button for approximately 20 seconds.
  • 2. Release the Power/Menu button.
  • 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Then try and see if it will come on with out the battery but hooked to your computer.

Feb 02, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

My mp3 player doesn't turn on even if I charge it. Do you think I need a new battery?


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, to switch the player to MSC mode
1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Skip this step if you think it is charged. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary. To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 30, 2010 | SanDisk Sansa m230 MP3 Player

1 Answer

My sandisk sansa clip 1gb wont turn on


Make sure the player is fully charged. 1. Connect the player to the PC. 2. Make sure the computer detects the player.
NOTE: If needed, switch the player to MSC mode, 1. Turn device OFF. 2. Slide the Hold switch down to Lock (orange color showing). 3. Press and hold the center button while connecting the device to the PC.then connect it to the PC. Next Be sure the battery is charged 1. Leave the player connected for approximately 2 hours to charge. 2. Disconnect the player from the PC. 3. Verify if you can turn on the player. 4. Reset the player if necessary.
To reset the player: 1. Press and hold the Power/Menu button for approximately 20 seconds. 2. Release the Power/Menu button. 3. Press the Power/Menu button again to turn on the player.
If that does not do it, re-seat the battery: Here is how to get to the battery, 1. Press the battery compartment in while sliding to the right. 2. Remove old battery. 3. Insert new battery or reset the old battery. 4. Close the battery compartment. Then try and see if it will come on with out the battery hooked to your computer. 1. Remove the battery. 2. Connect the player to the PC to verify if it turns on. 3. Re-seat the battery to ensure proper connection. 4. Verify if the player turns on.

Jan 29, 2010 | SanDisk Sansa Clip MP3 Player

1 Answer

My sansa fuze i plug it in to the computer and it doesn't recognize the device and i have tried all usb options on the device. What do i do it wont charge at all.????


Hello,

When the Fuze can be switched on:
1. slide the power on switch shortly upwards to put the player on
2. hold the power on switch upwards for 15-20 seconds
3. release the power switch
Next try to switch the player on and see if it reacts normally.
Switch the player off again and try charging again, making connection to a computer.

When charging still doesn't start, disconnect the player from the computer:
4. slide the power switch downwards into the lock position,
forcing MSC mode
5. connect the player to the computer for charging in MSC mode
for a about 3 hours.
6. while charging use the Sansa Firmware Updater to check for
updates. When not installed already download the Sansa Updater
and run this execute file.
Updates for the player can only be performed in MSC mode.
The updater only works when you're logged in to the computer having administrator's rights and running Windows operating system.

MSC mode means that the computer sees the player as a removable disk. When in MSC mode, always disconnect through the icon "safely remove hardware" in the right corner below of the computer screen.


When the display of the player doesn't react at all after the reset and charging procedure, the battery of the player can:
a. be too far empty or
b. have a fast power loss.
The load of the power supply from the USB ports might be to weak to get the player charged.
When point a. is the case, an extra power adapter connected to a wall socket, providing more power, could help.
When the battery has had many loads it can be at its end of duty cycle. Then battery replacement will be required.

Need more help ? Just post a comment.

Dec 27, 2009 | SanDisk Sansa Fuze MP3 Player

1 Answer

I want to download an album from my computer to my Insignia mp3. When I plug the player into my computer all I get is the charging screen. I want to get the album from media player.Jerry


When the player connects only with the charging display, there are 3 points that need to be checked:

Battery and cable connection
1. Connecting the player to the computer, the charging symbol should start loading; battery "green" or "partly green" indication. The player should respond with "OK to disconnect" = connection established correctly.
For proper charging and connection put the USB cable plug directly to the computer preferred at the back side: not through a hub or card reader.

MSC mode
2. The player is switched to MSC mode. MSC = Mass Storage Class. In this mode the device is seen as a flash drive also called removable disk, that can be accessed using Windows Explorer.
The Hold switch was in hold position on the top side, before connecting to the computer.

Disconnect the player and release the hold switch. Next the player should be in standard MTP mode. MTP = Media Transfer Protocol used for transferring files with media software.

MTP mode
3. The media software on the computer for transferring files is not installed or not working properly. Update or reinstall the media software.

Manual for Insignia NS-DV2G:
http://insigniaproducts.com/cms/documents/NS-DV2G%20UM%20EN_SP_FR.pdf


When this didn't help the firmware on the player needs to be reinstalled.
For firmware see the Drivers in the Support tab of the next link:
http://insigniaproducts.com/products/portable-audio/NS-DV2G.html

Oct 01, 2009 | Insignia NS-DV2G MP3 Player

1 Answer

I need your help to install/operate my new MP3 player


plug the charger into your computer and let your walkman charge (a full charge takes 3 hours)

Feb 08, 2009 | Sony Walkman NWZ-S616F MP3 Player

1 Answer

Unit will not turn on


Your battery is recharged when connected to your computer. Turn the player off and connect it to your computer via the USB cord. The computer must be turned on. Initial charge should be for 10 hours with subsequent charges 3 to 4 hours for a full charge. A quick charge of 1-1/2 hours will give you a 70 percent charge. A fully charged battery will last up to 15 hours under normal use.

Dec 09, 2008 | GPX MW3837 MP3 Player

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