Question about Kodak EASYSHARE 5100 All-In-One Printer

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I had multiple pages jam in the computer and now it is saying there is a problem with the printhead (just the black/yellow one. This is a HP Officejet Pro L7590.

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  • prayortal_be Jul 04, 2010

    There must be something I can do for my printhead (black/yellow)! I have cleaned it... what can I do, is there a number/site for free printhead replacement like Kodaks???
    This is a HP Officejet Pro L7590.
    Thanks.

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2 Answers

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There must be something I can do for my printhead (black/yellow)! I have cleaned it... what can I do, is there a number/site for free printhead replacement like Kodaks???
This is a HP Officejet Pro L7590.
Thanks.

Hello,

based on your comment, I don't think HP is offering free replacement service like Kodak.

But you can contact HP, as they might send you a free replacement. To contact Hp, visit:

http://h10025.www1.hp.com/ewfrf/wc/contacthp?lc=en&dlc=en&cc=us&lang=en&product=3643612

Or you can visit the below link, as it might troubleshoot the problem and proffer a solution. All you need to do is select a topic relating to your printer problem and you will find a solution. Hp made did to make repairs easy for their customers:

http://h10025.www1.hp.com/ewfrf/wc/documentSubCategory?tmp_task=solveCategory&lc=en&dlc=en&cc=us&lang=en&product=3643612

Also, if you change your mind and what to purchase the printer-head, you can visit the below hp link:

http://www.shopping.hp.com/webapp/shopping/supplies_model.do?product_code=CB821A&aoid=5504&lang=en&cc=us

Good luck.

Posted on Jul 04, 2010

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Hi


Thanks for accepting the previous solution Scott. It seems to be the print head that has gone bad and replacing it with a new one will cost you same as a new printer. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jul 04, 2010

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