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Shredder is not jammed but will not shred paper

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Question would be "does it run"??? If it runs then do the cutting shafts turn??? If the shafts dont turn probably stripped gear inside...open it up and give Royal a call at 1-800-524-0799 for parts assistance.

Posted on Oct 09, 2010

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Ativa shredder X1800 - shredder does not respond. green light present. Reverse works fine. I killed it with too much shredded paper.


Unplug it. Lift the shredder unit off the catch-bucket. Remove any paper caught in the blades. You may need needle-nose pliers to pull jammed paper out from between the cutters.

Aug 22, 2016 | Office Depot Ativa X1800 Shredder

2 Answers

My shredder worked fine but now when I turn on it does not stop running and does not shred paper ?


Most shredders will have a shred and a reverse setting. Is it running in reverse? Has the bin been emptied? With the power off, you can remove the bin and manually pull excess shredded paper jammed in the cutting heads -watch out, sharp metal . Once cleared run single sheets for the first minute to help clear rollers.

Jan 05, 2015 | Shredder Office Equipment & Supplies

1 Answer

Omnitech shredder ot-nxc10pa


You must first unplug it and look inside the shredding blades, especially around the spot usually near the center, where there is a pressure button. When paper hits it, it starts shredding. Chances are some pieces of paper have jammed just over it stopping paper from hitting it and switching it on. I have had to use long tweezers to work the jammed bits out... Once clear it will work again. Also using shredder oil every 50 sheets through will help it cut easier , and jam less frequently. Do not put too many sheets through together in a bunch. No staples...

Aug 23, 2014 | Office Equipment & Supplies

1 Answer

Anti jam light is on unit will not run


The "anti-jam" light actually is a jam light and it is notifying you that the shredder is jammed. If you turn off the power and examine the shredding unit you will find shreds of paper stuck in the mechanism. Removing all of the shreds will get your shredder back in operation and the anti-jam/jam indicator will be off

Apr 15, 2013 | Office Equipment & Supplies

1 Answer

Paper has wrapped around the cutting blades and is packed in tight. How do I clean this?


    • 1 Unplug the paper shredder. Empty the shreds from the collection bin. Pull as much stuck material as possible from the top and bottom of the shredder blades with pliers.
    • 2 Place the paper shredder back on the collection bin base and plug the shredder back in. Rock the shredding direction back and forth between forward and reverse. Pull on the jammed pieces as the shredder shifts between directions.
    • 3 Run the shredder in reverse continuously once the paper jam is cleared. Make two passes across the cutting blades while drizzling synthetic shredder oil. Switch the direction to forward to run continuously for one minute.
    • 4 Lower two sheets of clean paper into the shredder. The paper removes excess oil, metal fragments and debris from the cutting blades. Blast the blades with compressed air when you notice a build-up of small paper scraps that may cause a jam.

Sep 26, 2011 | Office Equipment & Supplies

1 Answer

When you put paper in it starts to shred for about 1/4 inch then goes to reverse. No jams that I can see. Can run forward and reverse without paper with no problem. Sensor problem?


No mention of make or model however this holds true for all shredders.... especially if its a "cross-cut" shredder; put some shredder oil onto the cutting shafts where you insert the paper this will help get rid of some of the build-up that occurs due to the shredding process...also give the "eyes" in the middle of the "throat" a clan with a soft cloth( unplug the machine first or it will start to run and take your cloth in.) Occasionaly shrd a sheet of paper with some shredder oil poured directly onto the paper..this will help lubricate the cutting blades. Lastly...only shred up to about 70% of the rated cpacity..this will result in fewer jams an longer machine life.

Oct 19, 2010 | OfficeMax 0M96431 Shredder

1 Answer

Paper shredder jammed


Yes....this is a consumer model....NO BIN/BAG FULL INDICATOR....to keep costs down, you will just have to try to get the bin out a little at a time and slowly reach-in and "fish out the shredded paper...once you have enough out the bin will come out...hopefully the backed up paper has not jammed the machine and blown the PCB inside.....if it has give Royal a call at 1-800-524-0799 for parts assistance.

May 01, 2010 | Royal 150MX Cross-Cut Shredder

1 Answer

I was shredding and I put 2 sheets in and the shredder jammed.


You don't mention if its x-cut or not......however, try putting some lightweight shredder oil on a sheet of paper and then shred the paper with the oil on it...do this a few times to get oil into the cutting blades then see if that has helped.

Mar 10, 2010 | Royal Office Equipment & Supplies

1 Answer

ROYAL RL170MX Shredder won't shred


Did you ever put shredder oil onto the cutting blades?????
The blades can clog with paper dust and then it can't shred as many papges as it should or even jam completely...you should occasionally shred a sheet of paper with shredder oil poured onto the sheet.

Aug 11, 2009 | Royal 1280MX Shredder

2 Answers

Something is jammed


I was able to unjam an ATIVA DX 180 D shredder now the shredding blades won't turn but the motor is running.

Jan 08, 2008 | Office Equipment & Supplies

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