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I have just bought a trust wireless mouse, the model number is MI-4910D but when i try to install it it says:"The drivers for this device are not installed. (Code 28)The installation failed because a function driver was not specified for this device instance." can anyone help?

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  • jordan17 Apr 17, 2008

    also, the product did not come with a CD and i have checked the trust website and there is nothing I can install to help me

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Try getting the driver off the net there might be something wrong with the driver cd.

KJ

Posted on Apr 17, 2008

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Wireless Optical Mouse Mi-4150K doesn't connect to pc


windows 7/vista :
-step 1 :Press the windows button (start button).
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windows xp/2000 :
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Hello; recently bought a Logitech M305 cordless mouse. My notebook system: msi cx620mx; Windows 7 64 bit Home Premium. Mouse works normally without any problems. Exception: after hibernation / sleeping,...


Ths problem occurs because of usb drvier conflict issue with your usb wireless dongle driver. For that go to device manager uninstall all usb drivers then it will automatic install all driver. Then go to control panel->add remove program and features then uninstall your wireleless keyboard and mouse driver then reinstall. Then restart and check. Also try different usb ports of computer for connecting the usb wireless dongle of keyboard. Let me know if you need further assistance. Thanks for using FixYa.

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Hi there,
The first thing to determine is whether or not you are getting a connection. Check to see if there is power on the device that is plugged into your computer. (The device which plugs in via USB). If you are not getting power to that, try a different USB port. If you are getting power to that device, follow Step 2:
The next thing to try is to look underneath the mouse. If you see a red light, it means the batteries are fine. If you don't see a red light replace the batteries. If that doesn't work, follow Step 3:
The next thing to check are the drivers on your computer. You will probably need a wired mouse to do this though. Unplug the wireless mouse, then plug in a wired one. Since I'm not sure on the model of your mouse, go to HP's website and click into the Drivers and Downloads section. Locate your mouse model number underneath the mouse or wireless transmitter, then search for the drivers. Once you have located the drivers, download them to your Desktop, but don't install them. Once they are downloaded, unplug the wired mouse from your computer, then plug in the wireless mouse and proceed to Step 4:

Before you install the drivers, go Start > Control Panel > Device Manager > Mice and Other Pointing Devices, then uninstall each mouse driver listed in here. You're doing this in case another mouse driver is conflicting with your current one. Reboot your computer. Once the computer is rebooted, go on to your Desktop and install that driver you downloaded from HP's website. Press the sync button on your wireless receiver (if there is a sync button), then try your mouse again.

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thats too little info.
try replacing the batteries.and make sure the usb device is connected to your computer
or simply reset your mouse

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Possible solutions for this (and similar problems) include:
--Replace the batteries in your wireless mouse. If the connection strength is weak, wireless accessories have a tendancy to act up.
--Re-Install / update the mouse drivers. I'm unsure if Trust has drivers available for download from their website but it would be worth checking out if the first solution does not help fix the problem.

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