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I just purchased a new Mitsubishi WD-60838. Everything worked fine, but now after less than a week since setting it up the remote control has no effect on the TV. It won't turn the unit on or off. I can't select, for example, "Input" or anything else. The TV can be turned on and off with the button on the front-bottom of the set. The batteries in the remote test good, that is, 1.6 volts each. Any thoughts? Rick

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There are two possibilities in that problem, either remote control is defective or remote sensor located at tv front got bad.
Lets test remote to narrow down the problem.
Get a digital camera or mobile phone camera and watch remote front through that camera, press few buttons on remote, you will see infra red light blinking on remote control watching through camera. Our eyes can not see infra red light but camera can sens it.
If your remote shows blinking light on its front when pressing any button then remote is good and remote sensor on tv front is bad, replace it to fix the issue.
If remote front does not show any blinking light while pressing any button then remote is bad, new remote is needed.
Hope these info will help you.
Let me know if you have additional question.

Posted on Jul 04, 2010


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