Question about SanDisk Sansa E280 MP3 Player

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I left my sandisk mp3 unattended for like 2 minutes and when i got back it looks like the screen had cracked from the inside. The entire screen was white except for this black blotch.... Can it be fixed?

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  • 15 Answers

Mine does this when I plug it into my computer to charge and then the laptop is closed or the computer hibernates. I simply slide the power switch up to the ON position all the way and hold it there for at least fifteen seconds before releasing it. It then turns off. I allow 5 seconds and it turns on as ususal, no problem.

Posted on Jul 26, 2010

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1 Answer

The inside of my screen is cracked


This is a relatively old model of mp3 player (albeit a very good one) so you may find it difficult to get your product replaced. The up-side, however, is that you would be upgraded to a much newer model if they were convinced the player broke due to a manufacturing or technical fault rather than through accidental damage.
The number listed in the e200 user manual is 1-866-SanDisk (1-866-726-3475)
Since the crack is on the inside of the screen and not on the outside, it is most likely a product fault which would get you a shiny new mp3 player. In terms of repairs, it is unlikely that they would cost less than replacing the device entirely since that specific LCD panel may be end-of-the-line or particularly hard to come by.
Best of Luck

Mar 06, 2011 | SanDisk Sansa e250 MP3 Player

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SanDisk Sansa View Slim 8gb Screen Cracked


I broke the screen on my e200 series 6gb so I asked Sansa tech support about it and I was told that Sansa does not own any repair or support facilities whatsover. This means that you really can't get it fixed without either buying a new one or getting it replaced altogther.

Jan 14, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

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Help my sansa is broken


If the interior screen is cracked, get the player replaced. You can go to YouTube and see the videos of how other peopel have tried to repair their screens, but the methods usually fail/cause more damage.

-Tha Mp3 doctor

Sep 28, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Broken screen


Not repairable - entire player must be replaced

Jul 01, 2008 | SanDisk Sansa e270 MP3 Player

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Help my sansa is broken


Hi you can get it fixed but the only place that do this is the makers as you cant take them apart you need special tools to do this and you cant buy them i know loads of people that have tried repairing these thamselves and end up destroying them so its not worth trying youl never get the cases off try going to sandisk site have a look on their site and get the customer support number or email give them a call or send them an email then they will tell you where their local repair center is to you its the only option you have but it will be cheaper than buying a new one so give them a call.
Also depending on how long you have had it you might have some warranty left if not you will have to pay for repair but it can be fixed just might take few weeks for them to repair it as they repair thousands every week so contact them via their site ok let me know how you get on ok

Feb 12, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Sandisk sansa e260 screen cracked


There might be.... If your waranty is still good, and if whoever you bought it from will take it back than maybe. If that doesn't work, than I'm sorry.

Good luck!

Nov 08, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

White screen


yes, the screen is defective, no way to replace it, see here: http://www.fixxmaster.com/repair/e260.htm return to the store asap if you still have warranty left

Aug 20, 2007 | SanDisk Sansa E280 MP3 Player

4 Answers

Help my sansa is broken


i have the same problem....i am currently trying to get mine fixed. Sandisk told me to take a picture of the broken mp3 player and send it to rmaunderscoresupport@sandisk.com, i have sent it to them 8 times within the past 2 months and they still said they have not recieved it. let me know if you find anything out...

Jun 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa e250 wont turn on.


i suggest to call sandisk support for this one. And how did you recieve the cracked screen? Because if it physically damage then it would void the warranty of the player. Their number is 1-866-7263475

Jun 22, 2007 | SanDisk Sansa e250 MP3 Player

1 Answer

Broken Screen


I just got off the phone with Sandisk and they said that they do not sell parts. If the problem is a manufacturer defect they will replace it if it is under warrenty. They do not refurbish any of their MP3 players. This in essence makes their players throw away items for all but warrenty replacements. Don't buy the extended warrenty it's another waste of your money because of this. .

Sep 26, 2006 | SanDisk Sansa e250 MP3 Player

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