Question about Kenmore 15121 Built-in Dishwasher

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My dishwasher is Model # 363.15171000. It is not getting glasses and dishes clean. The water is hot enough and we use good dishwashing compound.

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  • ebmeyer6w Jul 04, 2010

    It's not a drain problem. It's a wash quality problem. Is there a filter I can change or clean out?

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Empty the dishwasher and pour in two cups of white vinegar. Close the door and run your longest and hottest cycle to completion. This will clean the dishwasher and sanitize it. You can repeat this cleansing as often as you choose. That said, also make sure you rinse your dishes before you place them in the dishwasher and run the hot water into the sink until it is as hot as possible before you turn on the dish washer. This step will insure that the hottest possible water enters the machine. J.

Posted on Jul 05, 2010

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  • Master
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Hi


Thanks for using FixYa. Dishwasher not draining properly or not draining at all issues can arise due to different reasons. Usually, these issues are related to kinked hoses, knocked out disposer unit (if connected with the dishwasher drain hose) & clogged drain pump & filter. Also note that dishwashers do not drain completely after a finished cycle and this is normal. Dishwashers are designed to leave some water in the unit to ensure that the heating element doesn’t overheat. If you suddenly begin to experience a large amount of water being retained in your dishwasher, you have a problem. Some of the most common reasons include that the drain hose isn’t working properly, the drain pump isn’t working correctly, or possibly there is a plumbing problem in your home’s drain lines. First check whether the drain is not clogged or blocked and the line is not kinked. Check all the hoses for blockages & also clean the air gap. If you have checked the drain hose and can’t locate the problem, then it is an issue with the drain pump of the dishwasher. Please do accept the solution if the issue is resolved or post a comment for further assistance.


Thanks
Rylee

Posted on Jul 04, 2010

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We have had this dishwasher for approximately 2 years. Dishes do not clean well. For example, I put a mixing bowl in that I just mixed brownie in--and the bowl did not come clean (simply a thick...


Hi,

The scum, film and white residue problems have started since the reduction of phosphates in dishwasher detergents.

Here is a tip that will help you to solve the problem of films, residue, and scum in your dishwasher.

Dishwasher Residue and Film on Dishes

heatman101

Mar 01, 2011 | GE Profile PDW8480JSS Built-in Dishwasher

1 Answer

Dishs are duty and glasses have white film & dirty


If your dishes or glassware appear with a white film or a white powdery residue or spotted following a complete wash cycle, adjusting the amount or type of detergent you?re using and adjusting your hot water heater?s water temperature may solve the problem. But before you do either of these, put a rinse additive (such as Jet-Dry) in the rinse dispenser to improve the sheeting action of the water.

Next, you?ll have to determine whether the film is removable or permanently etched. To do this, soak a glass in undiluted white vinegar for about 15 minutes. Or, wash the glass with warm water and concentrated dishwasher detergent or a high-phosphate detergent (such as Glass Magic).

If the film comes off, it is probably caused by hard water minerals, improper amounts of detergent, or unsuitable water temperature.

Permanent etching is often caused by a combination of soft water and excessive heat or detergent. If glassware is permanently etched, there isn?t anything you can do to make it clear again. But you can avoid future etching by taking these steps:

1) Be sure hot water entering the dishwasher is no hotter than 140 degrees F. Don?t use extra-hot settings such as ?Power Scrub,? and use the ?Energy Saver? dry cycle.

2) Adjust the detergent amount.

3) Don?t pre-rinse your dishes before loading them in the dishwasher. Food particles on the dishes actually help the detergent and drying agents clean better.

A common cause of poor washing results is improper loading?dishes that block or impede the spray arm(s) or prevent the soap dispenser from opening. On the other hand, if your dishwasher has chronic problems with good washing, the problem may not be your dishwasher. A good first step is vary the amount of dishwasher detergent you're using and try switching brands.

Other possibilities: Your home?s water pressure may be too low, your water may be too hard, or the water temperature may not be hot enough.

In order for your dishwasher to fill to the appropriate level, water pressure should be from 20?120 pounds per square inch. If you suspect that your water pressure may be low, turn off all faucets or other users of water (such as washing machines and sprinklers) and then put a half-gallon jug under the kitchen faucet. Turn on the hot water full-blast. If the jug doesn?t fill within 14 seconds, your water pressure may be too low for proper dishwasher operation. Call your city water utility to discuss your options, or avoid drawing water elsewhere in the house or yard during dishwasher cycles.

The right amount of detergent to use depends on how large your load of dishes is and how hard your water is. Hardness is measured in grains of minerals?the more grains per gallon you have, the more detergent you?ll need. If your water has 12 grains or more of hardness, fill both dishwasher soap cups completely with detergent. If that doesn?t work, consider installing a water softener. (For more information, see the article Water Softener Systems.

To check water temperature, hold a meat thermometer under the hot water faucet for two minutes; if it doesn?t register a minimum of 140 degrees F., turn up the temperature dial on your hot water heater. (However, if you have a newer dishwasher that heats the water internally, it isn?t necessary to turn up your hot water heater.)

If your dishwasher has worked fine in the past but suddenly your dishes aren?t clean after the dishwasher completes all cycles, listen to the spray arm(s) spinning inside during the wash cycle. If spinning poorly, wait for the machine to cool down, remove the spray arm(s) by unscrewing the hubcap(s), lifting the arm(s) off, and then cleaning out the spray holes in the spray arm(s) with a stiff piece of wire.

Please rate the solution if you feel I've helped you

Jun 10, 2010 | Whirlpool Gold 24 in. Built-In Dishwasher...

1 Answer

My dishes come out dirty and glasses are cloundy.


#1 check the upper spinner arm to see if it is clogged with particles if it is, clean the holes outi f they get clogged the arm-sprayer will not clean the upper rack
#2 if it is not clogged got to your local Grc.chain and purchase a bottle of dishwasher cleaner for about 8.00 follow all instructins on bottle make sure water is hot by running hot water tap closest to dishwasher.use it in an empty dishwasher.You will be amazed how clean your dishes will come out after the first wash

Jan 23, 2010 | Kenmore 24 in. 17482 / 17484 / 17489...

2 Answers

Dibris on glasses afterwash. Dishes not coming clean


First check salt level is ok, the next thing may be it's having problems pumping out after the primary wash.
Try running a hot cycle with a dishwasher cleaner or 2 cups of washing soda, then pull out outlet hose and check it's clear.
Check all filters are clear and in good condition with no cracks.

Aug 05, 2009 | Thermador DW44Z Built-in Dishwasher

1 Answer

Glasses do not get cleaned


HI, i recommend inspecting these areas below to combat this issue.


Not enough water
If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

Clogged spay arms
There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.

Water temperature is too low
To get the best results, the water has to be at 120 degrees Fahrenheit when entering the dishwasher.

Not enough soap
If you only fill one part of the soap cup, try adding soap to both parts.

Smoky film on dishes and glasses
This problem occurs due to excessive calcium build up inside the dishwasher. Try cleaning you dishwasher using a dishwasher cleaner.

Jun 18, 2009 | Maytag Dishwashers

2 Answers

Spotty, filmy glasses


Even if you are sending it 120 degree water from your hot water heater, if the internal heating element has failed, your will get poor cleaning, including a film on your glassware.
Replacing the heating element will almost certainly fix the problem.
Good Luck!

Apr 03, 2009 | Maytag 24 in. MDB4000 Built-in Dishwasher

1 Answer

Dishes are not clean.. on top level the dishes seem to be steamy


Check the following to address this issue.


1. No water
Make sure you get water to the dishwasher. Check to see if the water shut-off valve (located under the sink) is open. If you get water to the dishwasher, but there is still no water inside during the fill cycle, the problem might be with a faulty water valve (located at the bottom of the dishwasher, behind the kick panel, on either side), in which case replace the water valve.

2. Not enough water
If there is not enough water, the dishes would not get cleaned. This could be caused by a partially closed water shut-off valve (located under the sink), or a faulty dishwasher water valve (located at the bottom of the dishwasher, behind the kick panel, on either side).

3. Clogged spay arms
There is usually two, sometimes three spray arms in a dishwasher. Make sure there is no debris blocking the holes inside each spray arm.

4. Water temperature is too low
To get the best results, the water has to be at 120 degrees Fahrenheit when entering the dishwasher.

5. Not enough soap
If you only fill one part of the soap cup, try adding soap to both parts.

6. Smoky film on dishes and glasses
This problem occurs due to excessive calcium build up inside the dishwasher. Try cleaning you dishwasher using a dishwasher cleaner.

Jan 30, 2009 | Roper 24 in. RUD3000 Built-in Dishwasher

2 Answers

Dihes not clean


Run the unit with no soap, after about 5 min. of run time open door and check to see if water is clear or soapy,If soapy then you are having an oversudsng issue.When your washer gets to rinse cycle, your unit (if oversuding),will be rinsing with soapy water and the the drying cycle bakes the soap on dishes.You might be having a white film on your clear glasses.Cut down on soap especially if you have soft water.powder soap is best.Your dishwasher will fill , wash , the drain.Its what you put into it that will cause dishes not become clean.

Dec 01, 2007 | KitchenAid 24 in. KUDI02IRBS Stainless...

2 Answers

HElp Dishes not coming clean


Run the unit with no soap, after about 5 min. of run time open door and check to see if water is clear or soapy,If soapy then you are having an oversudsng issue.When your washer gets to rinse cycle, your unit (if oversuding),will be rinsing with soapy water and the the drying cycle bakes the soap on dishes.You might be having a white film on your clear glasses.Cut down on soap especially if you have soft water.powder soap is best.Your dishwasher will fill , wash , the drain.Its what you put into it that will cause dishes not become clean.

Dec 01, 2007 | KitchenAid 24 in. KUDI02IRBS Stainless...

3 Answers

Dishwasher not cleaning dishes. Casade cleaner not disolved.???


Run the unit with no soap, after about 5 min. of run time open door and check to see if water is clear or soapy,If soapy then you are having an oversudsng issue.When your washer gets to rinse cycle, your unit (if oversuding),will be rinsing with soapy water and the the drying cycle bakes the soap on dishes.You might be having a white film on your clear glasses.Cut down on soap especially if you have soft water.powder soap is best.Your dishwasher will fill , wash , the drain.Its what you put into it that will cause dishes not become clean.

Dec 01, 2007 | KitchenAid 24 in. KUDI02IRBS Stainless...

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