Question about Brother HL 5250DN Laser Printer

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Brother 5250DN Printer Toner light

I work in an office and we have several Brother HP 5250DL printers. A co-worker who has the same printer asked for some toner. I gave him a brand new TN-550 toner for his printer and he brought it back saying his printer just kept showing the toner error message. He decided to test the toner on my printer and the toner light came on so we placed my original toner back in the drum and the toner light is still on. I have tried truning the machine off and putting the original toner in but nothing works. Do you have any suggestions?

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  • nobs Apr 20, 2008

    Got yellow toner light and solid red status. Removed toner cartridge and put in what I thought was a full cartridge(turns out later it was not). Got same lights. Tried another cartridge that was brand new out of the box and still have both lights on. I read the post about pushing the button under the LED panel on the left side. I don't know about anybody else, but my printer doesn't give access to that area unless you take the front screws out. Is there a picture or drawing of it somewhere?

  • kj12399 Aug 03, 2008

    Red status light and toner light will not go off nor can I print
    despite the fact I have purchased toner that I didnt believe I neded to
    begin with.Help

  • Anonymous Aug 10, 2008

    My printer, toner light is flashing i need to print soeting off! How can i do that? Help me!

  • Anonymous Oct 03, 2008

    same

  • cpmivie Oct 09, 2008

    Brother 5250 that suddenly has a constant toner light on. Have tried two other, known good, toner/drum units w/out any difference. Seems to be a common problem with this model apparently. I tried opening f&r covers then holding the start button down, but it did'nt help. Is there another problem that this can represent? Can anybody help me? Many thanks.



    Pete

  • Anonymous Nov 18, 2008

    Brother 5250DN Printer Toner light problem

  • Anonymous Jan 26, 2009

    Hl-5250DN quit working; solid red status light and solid yellow toner light.

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The following worked on the 3 of our HL 5250DN printers that stopped printing for no apparent reason with both the status and toner lights on:

1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.

After hours of working on one of the printers, virtually taking the entire thing apart and replacing fusers, toners and drums, I accidently stumbled onto this sequence. When I tried it on the other 2 printers, Voila! Took like 1 minute each. It must cause some kind of reset of the toner detection switch.

Posted on Jul 09, 2009

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  • glee-southsi Oct 29, 2010

    Fantastic! We struggled several hours - were about to throw printer out in the street until we found this "fix". It worked the first time we tried!

  • Gavin Dey Nov 23, 2011

    This worked brilliantly on our printer that I was very close to throwing out. I've copied and affixed these instructions to the machine to save me a headache next time round!

  • kannan_sesha
    kannan_sesha Feb 09, 2012

    This solution worked - I spent quite a while trying the other things. The cycling the Go button did not work for my HL5250 DN. I did do the black tape and got 2 more years out of it, and here I go again - let us see how long I get out of this one! Kudos to you!

  • Mary Spirit
    Mary Spirit May 10, 2012

    Wonderful it works!! I have just spent an hour fiddling, turning off and on going though the Go button cycle, changing printer toners - Nothing worked..
    Till i found this solution. Thank you, thank you... my director has his print out and have calmed down and i have been able to take a breath again.
    Cheers.

  • charlotte566
    charlotte566 Jul 23, 2012

    great. Worked right away. Thanks ever so much !

  • artrs Nov 02, 2012

    Fantastic, thanks! The plastic lever is black and kinda hard to spot, you basically just need to look around on the side of the left inner wall of the printer.

  • Richard Kieffer Feb 14, 2013

    Worked just like you said, I couldn't believe it... a service man said it couldn't be fixed, but this is the fix.. thank you

  • wach Feb 20, 2013

    Fantastic! hl2142 lever is white in color

  • connie tartick
    connie tartick May 17, 2017

    Worked like a charm. After trying several things this worked perfect. Thanks for the help.

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Power off machine. Open front cover. While holding go button down power up machine holding go button until only 3 lights are lit (about 15 seconds). Press go button 2 times. Wait (I forget what happens but wait about 20-30 seconds and it will have happened) then press go button 5 times. Close front cover. Ta da
If doesn't work 1st time try different waiting periods etc.

Posted on Dec 22, 2008

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Brother toner cartridge low toner override by OppressedPrinterUser (7/25/06 2:22 PM) reply + / - Am using Brother HL-5170 DN and a TN-540 toner cartridge. The printer decided it was out of toner, even though the last page printed was fine. Rather than run out for a new toner cartridge I used a small (.5 x .5 in.) piece of black electrical tape to cover the sensor hole on the non-gear side of the cartridge. By covering the hole the printer is fooled into thinking the hopper is full of toner.

Posted on Aug 12, 2008

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Ok, there's no use resettng the drum count if you don't have a drum light on. it's the TONER light. so here are the solutions: tape the sensor if it's a sensor problem. but if that doesn't work, you need to reset the "Flag Gear" as illustrated here:
http://www.oasis-imaging.com/images/pdf/cart_inst/TN580.pdf

since in the original problem listed, different toners didn't work, the problem may be due to the sensor on the printer's side being broken or something. where the flag gear lines up with the printer, on the left side, there's a small flap that should rotate up and down. tape it in the up position. if it's broken, then well that's your problem. you can still try to tape it in the up position and see if it works. hope that helps.

Posted on Nov 20, 2008

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Open the front and rear covers, then press and hold GO until alll the leds go yellow, the drum led is reset. Of course, don't do this unless you really want to reset
the drum light and your drum is stil in good condition.

Posted on May 28, 2008

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I answered this in another post:

http://www.fixya.com/support/t862163-toner_light

Posted on Dec 01, 2008

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Thanks for all the very helpful hints. This is what worked for me.

  1. I followed Rigsby66's solution posted here
    http://www.fixya.com/support/t862163-toner_light
    That is, I took the screws off from the toner on the gear side and got rid of the pin and gear that is used as the flag gear,

    Here is his synopsis:
    http://www.oasis-imaging.com/images/pdf/cart_inst/TN580.pdf
    Look at Fig. 5 on page 2. There you see 2 silver screws. Remove these.
    Look at Fig. 6 and Fig 6a on page 3. Remove the cover and then remove the Flag gear (red arrow in Fig. 6) and the spring behind it as shown in Fig 6a.

  2. This still did not work for me. So I followed what Zant posted in solution #6 above.
    This also did not work.

  3. I was getting ready to trash the printer because I gave up. At this point I was being very reckless with the way I handled the printer.
    So I kind of forced the small tab that is on the left inside of the printer (I was told that this is the toner switch) to go inside the small opening so that it wasn't protruding out. So by doing this it did not stand out. I then followed what is described in #6 (zant) again and it started working.
    When i took the cartridge out to examine I did not see that tab on the left inside of the printer anymore . I think it broke and fell inside. But the printer works now.


Posted on Apr 04, 2010

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Paper light is always on

Posted on Mar 24, 2010

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I got this problem still....toner light is always on

Posted on Mar 19, 2010

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Above technic .it worked..thanks a lot for quicker technic.

Posted on Mar 09, 2010

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  • 86 Answers

SOURCE: Brother 5250DN Printer Toner light

Try resetting the toner counter manually;  * Turn off the printer and open the front cover * Press and hold the Go-button down * Turn on the machine while still holding button down, when all three LEDs are lit, release Go-button * Press the Go-button twice, and all three LEDs should be lit again. * Press the Go-button five times (six times if you have the High Yield toner) * Close the front cover and the toner counter should be resetted.

Posted on Jun 02, 2009

6ya6ya
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Posted on Jan 02, 2017

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Error 093-933


all I can say about this printer is that is a piece of junk in my office.. is not worth it.. it just gave me and my team problems over and over again.. try to get rid of it and get a brother printer or a hp printer.. they are, by far, better

Mar 14, 2014 | Xerox WorkCentre 3045ni Multifunction...

Tip

Getting Full Yield in Brother Printers - Preventing Early Supply Failures


Brother laser printers, fax machines and multifunctions all use a toner reclaim system. That means the used or left over toner (along with paper dust and debri) is recycled into the new toner cartridge supply. There is no waste section for the leftover toner and debri. This design is efficient however their are some short falls that you need to address. The toner cartridge supply is slowly contaminated with debri and dust that will send the cartridge down prematurely if your not using a good quality paper.

In addition, Brother Drum Units (ie DR-400, DR-500, DR-510, etc...) are expensive and suffer from the same premature failure problems. There is a charging brush and transfer roller inside the front top inside of the drum that drags on the drum surface to charge and discharge it properly for toner transfer. If you use poor quality the built up paper dust and debri interferes with this system and ultimately prevents it from working prperly. Here's a photo of a newer drum that failed due to the use of poor paper. Note the paper dust embedded in the transfer roller (top), caught up in the charge brush (center) and actually laying on the drum (bottom).

3342cc3.jpg
Here's a closeup of the charge brush so you can see the problem better below.

2e1679c.jpg
Below is the damage that bad paper caused. This DR-520 drum pictured is rated for 25,000 pages but due to low quality paper lasted just over 7,000. This was caused by a "Store Brand" paper.
b11fcf3.jpg

Here below is a photo of the inside of a brother toner cartridge contaminated with paper dust and debri due to la ow quality super store brand paper. Note all the white paper dust in the toner.
b1b1994.jpg
To get the full yield from your Brother supplies, simply use GOOD QUALITY PAPER. STAY AWAY FROM STORE BRAND PAPERS as they go out on low price bid rather than to meet a tight quality standard. I would recommend a HP Brand paper as it's an "ALWAYS KNOWN GOOD" paper. The cheapest on the HP branded papers is HP Office and it works well.

Hope this has helped you understand the importance of using good quality paper in your brother machines. If you found this helpful, please rate it with a FIXYA as significant time and effort was used to help you.

Thanks and Happy Printing


on Mar 31, 2009 | Brother HL 5250DN Laser Printer

1 Answer

HL 5250DN Toner light is on . i have new toner , but still it showing toner light on .....


In case of a simple memory glitch, power down the printer, remove the toner cartridge, carefully swing it side to side (the cartridge, not the printer!), reinsert, and power back on.
Hopefully that will do the trick.
As always, make sure your OS as well as your drivers are all up to date.

May 06, 2011 | Brother HL 5250DN Laser Printer

1 Answer

I HAVE BROTHER 2550 AFTER REFILLING PRINTERS LIGHT BLINKING OF TONER INDICATION CAN U HELP ME


I spend a lot of time with these printers at work and hate them with a passon, they are always breaking.
I have had this same thing happen to me several times and here is how to fix it. This is a fix for the Brother 5250DN.
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.

Jan 17, 2011 | Brother HL-5250dnt Laser Printer

1 Answer

I've installed a new drum AND a new toner cartridge. have followed all directions to reset the drum and the light still flashes and I can't print, this is for a brother HL-5250DN printer


Try this....
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.

Jul 20, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Brother HL-5250DN Laser Printer TONER LIGHT ON & NO PRIN PAGE


When the toner light is on this means the toner is empty and needs to be replaced before it can print again. Replace the toner and you will be able to print again.

Jun 05, 2010 | Brother HL 5250DN Laser Printer

1 Answer

Brother HL-5250 printer toner Light on but Cartridge has Toner it


Try this....
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.

Mar 08, 2010 | Brother HL 5250DN Laser Printer

2 Answers

MFC-7840w keeps saying "toner life end"


After I figured this out, it was quite easy to resolve. Remove the toner cartridge from the drum cartridge. Remove the black plastic cover on the left side of the toner cartridge (3 Phillips screws). There is a "flag", which is a small plastic tab on the outer side set to the right at about 2 o'clock. Turn the gears until you fully reset the tab going counterclockwise to the 10 o'clock position (fully to the left). Reinstall the small black cover and the three phillips screws. And the idea to install black electrical tape over the small clear plastic windows on both sides is also a good idea to prevent the early and false message that the cartridge is empty. Make sure you do not allow that tape to get into the gears.

Sep 25, 2009 | Brother MFC 7840W Printer

1 Answer

Brother 5250DN Printer Toner light


Try resetting the toner counter manually;  * Turn off the printer and open the front cover * Press and hold the Go-button down * Turn on the machine while still holding button down, when all three LEDs are lit, release Go-button * Press the Go-button twice, and all three LEDs should be lit again. * Press the Go-button five times (six times if you have the High Yield toner) * Close the front cover and the toner counter should be resetted.

Jun 02, 2009 | Brother HL 5250DN Laser Printer

1 Answer

Toner indicator light stays on even though it has been changed. There are no loose parts left in form the toner cartridge used before.


I just had the same problem. We have several of these in our office, but switching toner cartridges made no difference. Then I saw this site: http://www.oasis-imaging.com/images/pdf/cart_inst/TN580.pdf

I did steps 14-16, which takes 5-10 minutes. I put the toner back in the printer, turned it on, and it works perfectly now. Give that a try!

Apr 21, 2009 | Brother HL 5250DN Laser Printer

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