Question about Brother HL 5250DN Laser Printer
I work in an office and we have several Brother HP 5250DL printers. A co-worker who has the same printer asked for some toner. I gave him a brand new TN-550 toner for his printer and he brought it back saying his printer just kept showing the toner error message. He decided to test the toner on my printer and the toner light came on so we placed my original toner back in the drum and the toner light is still on. I have tried truning the machine off and putting the original toner in but nothing works. Do you have any suggestions?
The following worked on the 3 of our HL 5250DN printers that stopped printing for no apparent reason with both the status and toner lights on:
1: Turn off power and remove toner/drum
2: Tape the little spring loaded lever just inside the printer on the upper left hand side in the *DOWN* position! Do not replace drum yet and...
3: Turn power on to printer and let it cycle. Status/Toner lights will come on as usual.
4: Turn off printer, remove tape from lever, replace drum and turn back on.
After hours of working on one of the printers, virtually taking the entire thing apart and replacing fusers, toners and drums, I accidently stumbled onto this sequence. When I tried it on the other 2 printers, Voila! Took like 1 minute each. It must cause some kind of reset of the toner detection switch.
Posted on Jul 09, 2009
Power off machine. Open front cover. While holding go button down power up machine holding go button until only 3 lights are lit (about 15 seconds). Press go button 2 times. Wait (I forget what happens but wait about 20-30 seconds and it will have happened) then press go button 5 times. Close front cover. Ta da
If doesn't work 1st time try different waiting periods etc.
Posted on Dec 22, 2008
Brother toner cartridge low toner override by OppressedPrinterUser (7/25/06 2:22 PM) reply + / - Am using Brother HL-5170 DN and a TN-540 toner cartridge. The printer decided it was out of toner, even though the last page printed was fine. Rather than run out for a new toner cartridge I used a small (.5 x .5 in.) piece of black electrical tape to cover the sensor hole on the non-gear side of the cartridge. By covering the hole the printer is fooled into thinking the hopper is full of toner.
Posted on Aug 12, 2008
Ok, there's no use resettng the drum count if you don't have a drum light on. it's the TONER light. so here are the solutions: tape the sensor if it's a sensor problem. but if that doesn't work, you need to reset the "Flag Gear" as illustrated here:
since in the original problem listed, different toners didn't work, the problem may be due to the sensor on the printer's side being broken or something. where the flag gear lines up with the printer, on the left side, there's a small flap that should rotate up and down. tape it in the up position. if it's broken, then well that's your problem. you can still try to tape it in the up position and see if it works. hope that helps.
Posted on Nov 20, 2008
Open the front and rear covers, then press and hold GO until alll the leds go yellow, the drum led is reset. Of course, don't do this unless you really want to reset
the drum light and your drum is stil in good condition.
Posted on May 28, 2008
Thanks for all the very helpful hints. This is what worked for me.
That is, I took the screws off from the toner on the gear side and got rid of the pin and gear that is used as the flag gear,
Here is his synopsis:
Look at Fig. 5 on page 2. There you see 2 silver screws. Remove these.
Look at Fig. 6 and Fig 6a on page 3. Remove the cover and then remove the Flag gear (red arrow in Fig. 6) and the spring behind it as shown in Fig 6a.
This also did not work.
So I kind of forced the small tab that is on the left inside of the printer (I was told that this is the toner switch) to go inside the small opening so that it wasn't protruding out. So by doing this it did not stand out. I then followed what is described in #6 (zant) again and it started working.
When i took the cartridge out to examine I did not see that tab on the left inside of the printer anymore . I think it broke and fell inside. But the printer works now.
Posted on Apr 04, 2010
Paper light is always on
Posted on Mar 24, 2010
I got this problem still....toner light is always on
Posted on Mar 19, 2010
Above technic .it worked..thanks a lot for quicker technic.
Posted on Mar 09, 2010
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Posted on Jan 02, 2017
Try resetting the toner counter manually;
* Turn off the printer and open the front cover
* Press and hold the Go-button down
* Turn on the machine while still holding button down, when all three LEDs are lit, release Go-button
* Press the Go-button twice, and all three LEDs should be lit again.
* Press the Go-button five times (six times if you have the High Yield toner)
* Close the front cover and the toner counter should be resetted.
Posted on Jun 02, 2009
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