Question about Brother IntelliFax-4100e Fax
I have the 4750e and I have connected an external phone/answering machine. Fax will pick up and phone will do a double ring if it is a call, but my answering machine will not pick up.
Setting the answering machine to pick up after two rings would give the fax ... Do not set the toll saver feature because this will interfere with the fax.
The meter should measure the incoming voltage and it should read around -48 volts dc. If it's more than -54 volts dc, then you've got too much voltage coming from the central office. If that's the case, the excessive ringing voltage has damaged your answering machine and cordless phones. If it's not quite -48 volts dc, your devices might not be seeing enough voltage to ring completely. As an alternative, you can go to Wal-Mart or K-Mart and purchase a cheap cordless phone and try that at your place. If it works "Ok", then your devices are bad. If it doesn't work, then the problem more than likely lies with your service provider.
If you have further problem, do let me know.
Thanks for using FixYa.
Posted on Jul 06, 2010
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Posted on Jan 02, 2017
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