Question about Dell Studio XPS 16 Notebook

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My Dell XPS Studio 16 with Vista 64bit OS repeatedly refuses to recognize the blue ray DVD. Dell has never responded to this. I had the same problem with the DELL XPS M2110 before it was recalled. Does anyone have a solution other than a system restore? Thenks Peter

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I will recommend returning it if its within warranty period since the only form of making it work will mean a few extra amount of money.
Again this could mean a hardware or firmware error and sometimes a visit to the website of dell or the exact dvd manufacturers website could produce a solution in the form of firmware updates to rectify such errrors. fo try it and all the best

Posted on Jul 04, 2010

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Posted on Jan 02, 2017

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