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RDX tape drives, by HP (tandenberg)
did you reload all that HP software and drivers fresh?
did you try fresh tape.
i replace the tape drive, (new , used, NOS , from whom, ebay)
i bet the tape drive, logs errors, if you look,
the driver software will log that, and you can see why the tape
failed, my guess, damage to the tape, end to end.
try fresh new tape, NEW in a box, not used.
I suspect that your backup software has "locked" the drive / library from the front panel.
This is why disconnecting / rebooting the library solves the issue.
If you are using backup exec or similar, try going to devices, selecting the library, right click and "unlock" before using the front panel buttons.
You could also use BUEX to do the tape moves for you instead of even touching the front panel.
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Unfortunately, the data types you described are already compressed.
Your hardware and software cannot compress it any further. In fact, compressing compressed files actually increases the file sizes. Don't worry, Backup Exec knows better than to compress compressed files so you can leave your settings in place.
The compressed capacity of a tape drive is a marketing ploy by the tape backup industry to make them more appealing. Yes, if your backup consisted entirely of uncompressed files you might get close to 75GB but never 80GB. You can only count on getting the uncompressed capacity of a tape.
Obviously, a higher capacity tape drive will resolve this problem.
You could also swtich to using two tapes but you would have to load the second tape when you arrive for work in the morning and your backup would have to finish during the business day.
Finally, if you have some data that does not change frequently you could seperate it from your active data. Backup the active data on your regular backup. Now you can backup the "archived" data manually with a separate backup job. Once backed up you only have to back it up again when new data is added to the archive.
First off, I have to say that I have had nightmares with Quantum tape libraries. It is possible that they are still manufacturing lemons. I had one replaced 4-times and it still did not work!
Start troubleshooting by making sure that it is identified by the controller card it is connected to. You should see this during the server POST before Windows starts. If you don't see it there then Windows definitely won't see it. Send it to Quantum for service.
If the controller sees it then make sure that you are using the Backup Exec drivers. Never use the manufacturer's drivers with Backup Exec. Veritas, now Symantec, has a downloadable utility called the Device Driver Installation Wizard that will make sure you have the correct driver loaded.
The error is because the driver isn't loaded for the device. Look up how to add the device in symantec help. If windows recognizes it already then usually you can go to devices and add teh device from within symantec.
Same problem with Backup Exec 10d and Superloader 3 LTO-3.
This is not my first problem with this Superloader. I think it is garbage and will likely be in the garbage very soon. Very expensive garbage unfortunately.