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Forgot passcode for phone

I've forgotten the code for my phone - it reads ''Phone Lock'' and I can't make or receive calls. Is there a 'master code' that will work? I've tried 0000, 1234, last 4 digits of phone number, and nothing works. I called TracFone, and they couldn't help me. Thanks in advance!

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  • Cell Phones Master
  • 8,404 Answers

It appears you have done all reasonable things that you could try ... if TracFone is your service provider, call them back and have then help you with a hard reset of your phone. If they are not able to do this ... ask them to refer you to the manufacturer and ask for the same hard reset. If they are not able to help you with this ... ask for a replacement handset from both/either the manufacturer or the carrier. If they can't help you with this, ask to be set free of any obligatgory contract you may have and get another phone with a different carrier..

If none of this works ... call the State (or other agency) Consumer Protection office in your area and/or the BBB. I am presuming you live in USA.

I hope you have found this advice helpful and will rate this response favorably. Thank you for your interest in FixYa.com.

Posted on Jul 05, 2010

Testimonial: "Thanks so much - I called Tracfone again, and they did a hard reset. The phone went back to factory settings. They did say that if this didn't work, they would replace the phone (because I'm still in the 1-year warranty period). Thanks again! "

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