Question about Samsung SCH-U310 Knack Cell Phone

2 Answers

Samsung sch-u310 once battery has been removed, continues to restart.

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  • segreene609 Jul 04, 2010

    the phone continues to flash the verizon wireless logo.

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2 Answers

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  • Samsung Master
  • 6,993 Answers

Hello,

your phone is a having a software problem. The software/system files of your phone is corrupt, that's why your phone is restarting. You phone is having a virus, one way or the other, a virus has corrupt your phone.

Your phone needs to be flashed before it can work normal again.

To flash a phone means, wiping off the previous files on a phone and reinstalling a new one on it. Flashing a phone requires phone data cable, software and a computer.

Take the phone to a repairman, the phone will be flashed for you there and problem will be fixed. This is what you have to do to solve this problem

I hope this makes sense to you.

Good luck.

Posted on Jul 04, 2010

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  • Master
  • 3,278 Answers

Hello.

If you are not experiencing an immediate restart, try resetting your phone. Please note that resetting your phone will reset your phone to the factory default settings and will erase all user data.

From the home screen, press the left soft key (-Menu).
Press 5 (Settings)
Press 2 (Phone Settings)
Press 6 (Advanced)
Press 6 (Reset Phone)
NOTE: WILL PERMANENTLY ERASE YOUR INFO
Press left soft key (Yes)

It's extreme, but hope it helps.

Posted on Jul 04, 2010

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Posted on Jan 02, 2017

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1 Answer

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Rate me if it is helpful!!

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