a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to a Technician (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To help you I would need to know what type of Toshiba main cabinet you have. If you have a CTX or CIX it may be that your system call forward is turned off. If you dial #620 at the extension in trouble it will turn the system call forward on. #621 turns it off. The proper sequence for "No Answer Call Forward" is Press ext. button + #6031 (tone) + dial main ext for voice mail + timer (08~60)
(tone) . #6051 removes this type of forwarding.
go to the website http://www.telecom.toshiba.com/ go to the call forward settings in the book turn off Call forward All and turn on Call Forward NA (No Answer) by default it should go to the VM system. If it does not figure out what you dial in the keypad when you want VM to answer.
the reason the message button is calling another extension is because that extension turned your message light on. to turn off the message light either press the msg button and have the extension answer the call or press intercom #409. You'll have to that for each message recieved til the light goes out.
You have a newer generation CTX or CIX system and this must be done through system programming and requires extensive knowledge, should have your dealer program this, can usually be done remotely. Here is the admin programs and guides http://guides.idacomusa.com/
do all of the lines appear on all the extensions? if so, the procedue is fairly complicated, you need to go into the programming on port 05, then go into program 04 and get all of the port numbers for each extension, then in program 81-89 you need to select each when you want the co to ring, in either day 1,2 or 3, and complete for each co line that you want to ring
Usually the operator's extension is the programming extension. Ext 200 is the default operator's extension.
You dial 200 and it rings a phone line not an individual phone? Do you know what your extension numbers are? (Some people never use them and do not know) If you do know some or all of your extensions, what is the lowest extension number?
For me to get you specific information, it would help to know which Toshiba phone system you have. (Not a phone) The systems all program differently. Did you obtain the manual recently and are you sure it is the correct manual for your specific Toshiba system? Again, the system is not a phone and your phone's model number does not narrow it down. All the Toshiba phone systems have a name and number on the front cover. Example: "Toshiba Strata DK 280"