Question about Canon ZR200 Mini DV Digital Camcorder

3 Answers

Loading a cassette

Could you tell me why the remove the cassette message in lcd keeps appearing when ever i try to load a cassette

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  • 4 more comments 
  • Anonymous May 29, 2008

    ok. i have this problem when a tape is in and even without a tape. Smacking the dsmn thing felt good but did not work.....argh

  • luvly_maiden Sep 26, 2008

    Whenever I put a casset in, it will not decend into the camcorder and the door gets stuck. Very frustrating. Thinking they need a recall on this damn thing. It's rarely been used in all the time I have it and there should't be problems with it. Ridiculous!

  • Anonymous Oct 11, 2008

    Same problem. Camera won't load the cassette. Did anyone find a solution?



  • bsartori Oct 15, 2008

    caseete will not load: was on your site for SMACKING. did that and it worked. thank you.

  • Anonymous Oct 24, 2008

    this is a problem that should have been fix at the lab before they marketed the camera.

  • codyandtoye Nov 11, 2008

    camera says to eject tape eventhough there is no tape in the camcorder. It will not accept a new tape either. Darn thing won't do ****

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3 Answers

Slapping the side isn't working for me either...

Posted on Sep 09, 2008

Having the same problem...when I put a new tape in it just ejects it right away!

Posted on Aug 02, 2008

I have a tape stuck in it. Always shows remove the cassette message. I only used the camera a few hours. Should file a class lawsuit.

Posted on Sep 27, 2008

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If your camcorder experiences an error, you may be presented with a ?Remove the Cassette? message. There are several reasons that this message may appear, but it is essentially a safety warning that is designed to protect the camcorder and/or tape from damage. The camcorder?s tape drive mechanism is made up of many precision components that, once damaged, may cause further problems if the mechanism continues to operate. When a problem is detected the safety mechanism is activated. The ?Remove the Cassette? warning and the camcorder?s safety mode may be activated by a variety of conditions such as: 1. Condensation is detected ? If condensation is detected by the camcorder, the ?Remove the Cassette? warning may occur. 2. Component failure ? If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder. 3. Sand or grit damage ? The camcorder?s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate. 4. Impact damage ? If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur. 5. Liquid damage ? If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation. 6. Improper videotape insertion ? If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual. 7. Damaged or defective tape ? If a tape becomes damaged, please discontinue its use. Operational Recovery Steps Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps: 1. Eject the videotape Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2. 2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry. If the "Remove the Cassette" message continues, the camcorder may require service. Please contact Canon USA's Tech Support Center at 1 (800) 828-4040. Technical support hours are Monday through Friday, 8:00am - 12:00 midnight; and Saturday 10:00am - 8:00pm (all times EST). Alternatively, if electronic support is preferred, please send your email to carecenter@cits.canon.com.

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So all what you need to do next time is to keep it in a warm place, use a hair dryer slighly into the door after ejecting tape or you can put the set On overnight without any harm.
When you travel keep the camera covered with a blanket and do not expose the camera to direct AC vent.

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  1. Condensation is detected – If condensation is detected by the camcorder, the “Remove the Cassette” warning may occur.
  2. Component failure – If an electrical or mechanical component in the camcorder fails, the safety mode may activate to prevent any further damage to the camcorder.
  3. Sand or grit damage – The camcorder’s tape drive mechanism consists of many tiny gears. Sand or grit can cause a gear to jam and stop turning. This will cause the camcorder's safety mode to activate.
  4. Impact damage – If a camcorder is accidentally dropped or bumped against a hard surface, it is possible that a misalignment of the tape drive mechanism may occur.
  5. Liquid damage – If either the camcorder or the tape is exposed to water or any other liquid, a variety of malfunctions may result. Please avoid this situation.
  6. Improper videotape insertion – If a tape is forced into the cassette compartment, or if the cassette compartment is pressed down while the tape is loading, damage may occur to the tape drive mechanism. Please refer to the User's Manual.
  7. Damaged or defective tape – If a tape becomes damaged, please discontinue its use.
Operational Recovery Steps
Depending on the conditions that caused this message to appear, it is possible that the camcorder operation may recover. Please follow these steps:
  1. Eject the videotape
    Insert a new or known good videotape. If the message does not persist, it is possible that the tape was damaged. If the camcorder still displays the message with a new tape, please proceed to step 2.
  2. If condensation had been detected causing the Remove the Cassette warning, remove the cassette, and allow at least one hour for the moisture to dry.

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