Here a series of useful answers to common questions asked when an At&T Blackberry is not charging anymore.
1. My Blackberry is not charging anymore. Is it the battery or the charger?
Possible reasons are faulty battery, defective charger, bad contact on phone socket to charger.
When it is a charger problem, or a bad contact to charger, the phone will not detect that the battery charger is connected.
When the problem is the battery, usually you can see the charger beingdetected, and the charging line progressing, but the battery nevercharges.
The charger can also be tested using a Voltmeter. If the charge is in good working order, the Voltmeter will read a value within half volt from charger specifications.
2. Do batteries actually lose ability to work?
Yes they do, and the fault is not unusual.
3. How much will a new battery cost?
Most ordinary Li-Ion batteries for BB are sold at less than US$10. You can see a choice of sellers here: Blackberry Curve Battery
Ensure that the battery is compatible with your Blackberry model.
4. How much will a new charger cost?
The charger is also commonly sold at less than ten US$. You can see a choice of sellers here: AT&T Blackberry Curve's charger
Ensure that the charger is compatible with your Blackberry model.
5. Will AT&T service the phone?
They will do, providing that the phone is still under warranty. Newwireless devices like your BB carry a one-year warranty from date ofpurchase. Refurbished devices carry a ninety-day warranty from the dateof purchase. If the phone had been purchased in US, to make a warranty claim after the first 30 days from purchase, you can call At&T at1-800-801-1101.
If the phone warranty has expired, a good choice could be going to anAt&T licensed phone shop, and asking to test battery and chargeron the bench before buying a replacement battery.