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We have a Sears sump pump back up with no manual. How do we find one. Looked on line but did not have any luck. Can you help us?

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You can order one from sears from thier 800 number parts store but will cost you since you did not give the size or model number I can't look it up for you. reply to this with model number and I wll get it for you.

Posted on Jul 04, 2010

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The Service Manual for reference. Sears Parts Direct for reference.

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Here is the Service Manual for reference. Sears Parts Direct for reference.

What makes you say the drain pump/line is clogged? Have you taken an error code to the display of ND for no drain? Is the machine is a FAV6800A or FAV9800A?

Is the machine failing in spin cycle of the wash cycle?

Can you supply more info regarding your no drain issue?

If there is a drain line/pump clog we would start at the Sump Cap disconnect the drain line from it and inspect the Sump Cap for debris. We would have to check if the input hose is blocked or the impeller of the drain pump blocked.

The drain pump is a tight work area I will attach a Pic of the Drain Pump location for the FAV6800A/FAV9800A machines with the Outer Tub removed. It’s located on the right side of the machine. You will see the short drain line hose from the Sump Cap to the input of the drain pump and the exit drain line clearly in this pic. But before all that I would have you place 5 gallons of water in the machine by bucket fill then turn on the drain pump in Service Mode and time the wash tub to empty the water fill about 25 seconds max. That would give me an idea if we are dealing with drain pump/line restriction issue.

Pic of the drain pump on the left side of the machine base and the motor controller on the right side……Rich


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No problem just will help me and other linked to on going troubleshooting efforts. I did the same thing when I started.

I was logged in under my other forum name dh1200s any way this statement ""They should be stiff to rotate thru the transmission gearing but will move."" is wrong I can't rotate the tumblers by hand but check for that free wheeling tumbler. I'll add a comment about your request ""Is there a way to test the tumbler speed or to run the machine with the door open to see if they are spinning?"" Yes do you have the Service Manual?

Here it is;
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Look in the SM it will show you how to raise the washer top from the base. Just make sure the washer is not signaling for water fill or you spray some water around. I’m going to post this under my FAV6800AWDIY forum name.

If you feel the need to tear down the drain line system here are a couple of pics to start ya off. Make sure when you remove the drain line from the Sump Cap on reinstall is snug up against the Sump Cap. To remove the Sump Cap to empty a coin or two and other possible debris it will twist CW to remove. When you reinstall watch you don’t pinch the rubber O-Ring. Place some towels under the Sump Cap to catch excess water.


Sump Cap and some stuff I found in mine but I had no wet clothes issue just doing DIY maintenance.

My Solution to preventing Drain Line clogs and broken Drain Pump impeller.

Better shot of the Drain Pump lay out and exit hose. I was doing a Outer Tub Bearing replacement. It will be a tight work area. That's why I came up with the Sump Cap filter screen.

Good Luck with you project and I will try to help if I can....Rich

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