Question about Canon PIXMA MX310 All-In-One Printer

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Canon mx310 fax transmission picks up in the middle of a call with line that has call waiting.

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Very probable that the call-waiting feature is interfering with the fax communication. Best to remove the feature if the fax is on-line all the time. Good luck!

Posted on Jul 04, 2010

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I have a separate fax line for my Canon MX310. It goes into fax mode but noting happens. I also cannot receive faxes.


The only reason to call the phone company is if you're not getting a dial tone on that line. Otherwise, have you shut down the printer and tried to reset it to factory defaults. To do that, follow the instructions below:
  • 1 Switch the Canon MX310 off using the "Power" button, then push the "Stop/Reset" button on the control panel. Hold the button down for about five seconds.
  • 2 Push the "Power" button while holding "Stop/Reset." Hold down both buttons for five seconds.
  • 3 Release "Stop/Reset" while holding down the "Power" button.
  • 4 Push "Stop/Reset" twice while continuing to hold the "Power" button. Release the "Power" button. The power light will turn green.
  • 5 Once the light is steady green, push "Stop/Reset." Wait about three seconds and push it again. Wait three more seconds and push it one final time, for a total of three times. The power light will turn orange.
  • 6 Push the "Power" button, then lift the MX310 cover open.
  • 7 Remove both ink cartridges and wait 10 seconds. Replace the cartridges and close the MX310 cover. Wait 30 seconds.
  • 8 Push the "Power" button. Wait a few seconds to allow the printer to fully power down, then switch the Canon MX310 back on using the "Power" button.
  • Good Luck Mark

Feb 20, 2015 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Incompleter transmission causes? Result NG?


It means No Good. 5 possibilities:

Receiving machine unplugged
Not a fax number
Wrong fax number
Busy signal
Digital Phone Line

Jul 17, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Fax interrupts phone calls


Go to the Canon Website downloads and drivers for the MX310
this page
http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=DownloadDetailTabAct&fcategoryid=334&modelid=15603

Download and use the update from 22 Aug 2008

This should solve your problem

Jan 15, 2009 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon MX310 just set up - phone rings like incoming fax


check out the connection some where loose or also check out connecting the external phone line to the printer and whether the same problem occurs or not.

Dec 05, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

MX310 Canon


Is your call waiting on? take it off and see what happens.

Sep 17, 2008 | Canon PIXMA MX310 All-In-One Printer

3 Answers

Can't fax from Canon Pixma MX310


I just got this MX310, and absolutely can't get the machine to fax a document. I know I have it connected properly, but keep getting an "incomplete transmission" report. There is NOTHING in the instructions about faxing at all! HELP! Thanks!

Aug 21, 2008 | Canon PIXMA MX310 All-In-One Printer

1 Answer

Canon mx310


Did you connected the line at "L" slot or try with your phone operator to check your tel. lines

Jul 09, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Faxing


You need to apply Canon's firware update at http://www.canon.com and search for fumx310swin1040en.exe if you have Windows or for an iMac the file is MX310 series Firmware Upgrade Utility Ver. 1.040 (Mac OS X) with a file name of fumx310sosx1040en.dmg

Too bad Canon can't be bothered to email it's registered users to notify them that the machine they sold us was shipped with defective firmware and attach the fix to the message to save us from hunting for the solution.

Jul 03, 2008 | Canon PIXMA MX310 All-In-One Printer

15 Answers

Canon mx310 fax noise


This seems to be a problem more with cable digital phone lines.  I have the same issue... driving me nuts.  I will keep looking for a solution and post again if I find something.

Jan 28, 2008 | Canon PIXMA MX310 All-In-One Printer

2 Answers

Fax noise during phone calls


Call Canon directly - there is a problem with this issue and they have fixes you can download or they will replace the unit at N/C - call their support line and talk to someone

Dec 27, 2007 | Canon PIXMA MX310 All-In-One Printer

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