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We have a Canon ImageCLASS MF6590 and its only about a year old, with light usage. It keeps getting paper jams. I have tried to clean the rollers with an alcohol swabs but that hasn't done any good. What can I do?

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Well this happens when the rollers themselves wear off....

`.) try fanning the paper before placing in machine
2.) store paper in a warm dry place..
3.) the feed treader (where you place the paper) it has feed gears,, clean the gears..

If those fail the rollers have warn too much,, you will need to replace them,, they are consumable parts..

Posted on Jul 04, 2010

  • kathrynhills Jul 04, 2010

    I've fanned the paper, used several different types of paper, cleaned the rollers. How do I clean the gears?

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