Question about Acer Aspire 3610 Notebook
Hi, my laptop wont burn cd's or dvd's. Also recently the drive has started opening by itself but wont open when i press the button! also when playng music it skips and in general overheats really quickly. I'm not sure if these are all seperate problems or linked i'd be really greatful if someone could help as i have really important college work that i cannot risk losing, but cannot back up as it wont burn!
I suspect the issues you're experiencing are linked. The trick is to determine in what way.
This issue could be...:
(A) a bad DVD-RW drive
(B) or these symptoms could be secondary to another issue inside your laptop - overheating
(C) or it could be both (the laptop has failed *because* of overheating inside the laptop).
Electronic components will behave very irratically when heated past their tolerance. And, over-heating inside laptop computers is always something to be vigilant about.
Some model laptops are notorious for running too hot. It also isn't uncommon for one or more fans to fail inside the laptop.
In either case, you can cool down the inside of your laptop some by placing it on a good quality laptop cooling pad. These cooling pads have fans built into them that force cool air into (or pull hot air out of) the vents on the bottom of your laptop.
As for the drive drawer not opening, I do believe it's related to the same root cause.
(D) To get a stuck drive open, straighten out about half an inch of a paper clip.
(E) Look on the front bezel of the drive for a tiny hole about the diameter of the end of the paper clip.
(F) Insert the paper clip (straight) into the hole and slowly but firmly press in until the latch is popped and release the drawer. In most cases, the drawer will pop out slightly. You can then carefully pull it all the way out. (Be careful not to pull of the front bezel. They're often held on w/ flimsy plastic tabs that break easily.)
(G) Is your laptop still in warranty by any chance? If so, contact Acer regarding warranty repair. If you need assistance w/ finding their contact info. etc, just let us know. We'll find what you need.
(H) If the problem persists when using the cooling pad, the next step is to replace the DVD RW drive.
If you need assistance w/ this process, we'll be more than happy to help you with it.
Please, post back here w/ what you've tried, your observations and any other questions, etc. We'll work w/ you until the issue is resolved.
Posted on Apr 17, 2008
Maybe you have a defective dvd writer try to use usb external dvd writer
Posted on Apr 17, 2008
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