Question about Samsung Digimax S800 Digital Camera
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Posted on Jan 02, 2017
I had exactly the same problem. Lens stayed open, when powered on you get three beeps and nothing. I found when I pulled the lens out a little harder it gave a little click. When I powered on it worked perfectly.
Posted on Mar 12, 2008
SOURCE: model # s730 problems
O.K. - The 3 beeps error indicates that the lens is stuck and the camera cannot boot up, therefore shutting down. A common problem among all digital cameras and all brands, the only way to "fix" it is to reseat the guide pins into the guide slots. If your camera is under warranty, see if it is covered. You might get lucky. If not, and repair is too expensive, AND the camera is otherwise useless, you may try:
1- Gently grabbing the lens barrell and slightly pulling on it. AND I MEAN SLIGHTLY. This has worked for me countless times. The lens barrells tend to get stuck when opening and projecting out. So help it a little. Then press your power button and cross your fingers.
2- Simply, AND GENTLY, with even pressure, grab the lens while pressing the power button and see if it reseats itself. Listen for a slight click indicating the pins have been reseated. Then turn the power back off and see if the lens retracts.
3- Gently smack it against your palm, hitting the edge where your USB cable plugs into the camera. Thats usually where the guide pins and lens barrell will be located.
4- Dismantle the camera and try reseating the guide pins. Good luck working with no space and tiny parts. Also good luck just putting it all back together. Much less with a working lens.
5- Beat the **** out of it with a sledgehammer - This step has yet to work for anyone but it does make me feel better about the whole situation.
Posted on Jun 27, 2008
The problem you describe is frequently battery related. Make sure that you have the correct battery type installed, and that the batteries are fresh/fully charged. If the problem persists, you may have corrosion on the battery contacts inside that camera that is preventing full battery power from flowing into the camera. Remove the batteries and wipe the inside camera contacts firmly with a dry cloth (heavy corrosion may require cleaning with a wire brush, steel wool, or sand paper). Remove any residue that may have fallen into the battery compartment during cleaning, then wipe both ends of the batteries and reinstall them in the camera. This cleaning solves the problem about 90% of the time, and I hope it works for you.
Posted on Sep 13, 2009
Fixing a Lens Error on a Digital Camera
This has to be THE most common failure mode for a digital camera. Some common error messages that might show up on the LCD's of cameras with this problem include “E18 lens error”, or “lens error, restart camera”. Some cameras might show nothing at all, but merely make a beeping noise as the lens goes out, then in, then the camera shuts off. Sometimes the lens won't even move.
The problem is actually quite common throughout all camera brands. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended. Believe it or not, one BIG contributor to lens errors is using a camera case. Sand, gunk, case fibers, etc... accumulate at the bottom of the case. These materials love to cling to the camera by electrostatic build-up from the camera rubbing against the side of the case (especially those cases with soft fibrous intreriors). Once these materials work their way into the lens mechanism, that's all she wrote. I have many Canon's, and NEVER use a case for this very reason.
A camera owner that suffers this problem may have no recourse for having the camera repaired. Many camera makers will not honor repairing this problem under warranty as they claim it is due to impact damage to the camera, or sand or debris getting into the lens gearing mechanism (neither of which is covered under warranty). The quoted repair cost is usually close to or more than what the camera is actually worth.
Fortunately, about half the cameras that suffer this failure can easily be fixed by one of the following methods. None of these methods involve opening the camera, although some have potential to cause other damage to the camera if excessively done. If the camera is still under warranty, before trying any of these, please please first contact your camera's maker to see if they'll cover the repair, or to determine how much they'll charge for the repair. Who knows, you might get lucky. But if they quote you a number that's higher than the value of your camera, you may want to consider the following methods.
The methods are listed in the order of risk of damaging your camera. Thus make sure you try them in the listed order. And remember, these fixes (especially #6 and 7) should only be considered for a camera that's out of warranty, who's cost of repair would be excessive, and would otherwise be considered for disposal if unrepaired:
Fix #1: Remove the batteries from the camera, wait a few minutes. Put a fresh set of batteries back in (preferably rechargeable NiMH 2500mah or better) and turn the camera on. If that didn't work, try pressing and holding the Function or OK button while turning the camera on.
Fix #2: Remove the batteries, then remove the memory card. Then install new batteries, and turn on the camera. If you get an Error E30, it means you don't have a memory card installed, so turn it off, slip in the memory card and turn it on one last time.
Fix #3: Insert the cameras Audio/Video (AV) cable, and turn the camera on. Inserting this cable ensures that the camera's LCD screen remains off during the start process. Thus extra battery power is available to the camera's lens motor during startup. This extra power can be useful in overcoming grit or sand particals that may be jamming the lens. If the AV cable doesn't fix the lens error by itself, consider keeping this cable installed while trying fixes 4, 5, and 7 as a means to provide extra help to these fixes. But note that I DON'T recommend keeping the cable installed during Fix 6 as you may damage the AV port while tapping the camera. Reinsert the cable only AFTER tapping the camera.
Fix #4: Place the camera flat on its back on a table, pointed at the ceiling. Press and hold the shutter button down, and at the same time press the power-on button. The idea is that the camera will try to autofocus while the lens is extending, hopefully seating the lens barrel guide pins in their slots.
Fix #5: Blow compressed air in the gaps around the lens barrels with the idea of blowing out any sand or grit that may be in there jamming the lens. Other variations include blowing with a hair dryer in “no heat” setting, or sucking the gaps with a vacuum (careful with this one).
Now we're entering into the realm of potentially damaging your camera in conducting the fix. There is definitely some risk here, so take care when conducting the following two fixes.
Fix #6: Repeatedly tap the padded/rubber usb cover on a hard surface with the intent of dislodging any particles that may be jamming the lens. Other variations include hitting a side of the camera against the palm of your hand. A lot of people have reported success with this method. HOWEVER, there is also some potential for damaging or dislodging internal components with this method, such as unseating ribbon cables, or cracking LCD screens.
Fix #7: Try forcing the lens. More people have reported success with this method than with any of the other methods. HOWEVER, there's obviously some potential for damaging your camera by using this method. Variations include gently pulling, rotating, and/or twisting the lens barrel while hitting the power button. Attempt to gently straighten or align the barrel if it's crooked or twisted. Another variation includes looking for uneven gaps around the lens barrel, and then pushing on the side of the lens barrel that has the largest gap (note pushing the lens barrel all the way in is NOT recommended as it may become stuck there). While doing any of the above, listen for a click that indicates that the lens barrel guide pins may have reseated in their guide slots. If you hear this click, immediately stop and try the camera.
Posted on Oct 21, 2009
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