Question about Kenmore Elite 45986 Front Load Washer

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I have a f11 error on my Kenmore Elite HE 5 T

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Hi,

Most times the F11 is the motor control unit, (MCU) in the bottom near the motor. There is a communication problem between the MCU and the central control unit, (CCU) located at the top. It can be a poor connection in the 3 wire MI3 harness on the CCU or at the MCU. Other possibilities are interference from other things plugged into the same outlet as the washer. I must be on a circuit by itself. If the error occurs almost as soon as you start the washer it can be the CCU but if it runs for a while it can be the MCU. This code is not a easy slam dunk to diagnose.

Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Posted on Jul 04, 2010

  • gquintanariv Jul 04, 2010

    So I can't fix this myself ??? I need to call a tecnical suupport to do so???

  • taran_2005
    taran_2005 Jul 04, 2010

    Thanks for your response!!

    You could fix it. However, i would recommend you to call a technician as it is difficult to distinguish whether it is faulty CCU or MCU. Both the boards would be expensive. He would run a diagnostic test and then make an intelligent guess whether he needs to replace either or both the boards.

    This is a common problem and so many people are disappointed. However, as of now there are no recall or lawsuit for the same :(

    However, few of my clients have called Kenmore and got a repair at less price as this is a common problem and Kenmore is aware of the same.

    I wish i could have a better solution.

    Let me know,if needed further assistance.

    Hope i helped you.

    Thanks
    for using ' Fixya ' and have a nice day!!



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WHAT MEANS ERROR CODE FOR MY DRYER MACHINE F11?


Communications error.

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  • Jan 30, 2016 | Dryers

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    Cycle will not spin and drain properly near end of cycle. Keep getting F11 fail codes when I try resetting my kenmore elite HE 3t any suggestions?


    Hi Shaun, I just found (and watched!) a good youtube video which may help with your problem regarding the F11 code, link follows below.
    Trust this helps, best regards Alan
    Troubleshooting and Repairing the F11 Error Code in Whirlpool Duet Washer

    Feb 12, 2015 | Kenmore Washing Machines

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    We have a Kenmore Elite Quiet Pak 4 Washer that we have had for 5 years. It has been flashing F11 and DL back and forth for months. We had a tech come out (not sure he knew what he was talking about) and...


    The symptoms are pretty specific for the F11 code on the Whirlpool Duet front loaders and clones (Kenmore Elite and KitchenAid):

    If the washer starts to fill but the drum NEVER moves, your MCU is bad

    If the washer runs through most of a cycle and then gives the F11 before (or during) a rinse or spin cycle, then you have the CCU relay problem.

    If you are interested in having me repair your CCU for you, I offer that service on eBay (website coming soon). My username there is "jhagner"

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    Aug 19, 2011 | Kenmore Front Load Washer

    1 Answer

    HE5 frontload washer error f11


    F11 error code indicates a communication problem. The communication between the Central control board and the Motor control board cannot be sent correctly.

    Potential causes:

    1. Loose connections between the motor control board and the machine control board, or at
    motor

    2. Machine control board failure

    3. Motor control board failure

    4. Motor failure

    5. Door lock failure
    If this answers your problem, please rate my answer.
    Thanks,
    David

    May 27, 2009 | Kenmore Elite 45986 Front Load Washer

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    What does the F11 error code on my Kenmore Elite He 3t mean?


    "F11" is a serial communications error. The following link explains the possible causes and how to troubleshoot:

    http://www.fixya.com/support/r666194-f11_error_whirpool_duet_kenmore_elite

    First, attempt to unplug the washer for AT LEAST 30 minutes in an attempt to reset the Central Control Unit (CCU). In many cases, this is all that is required in order to correct momentary glitches with the unit. If the error code reappears, follow the advice provided in the link. In the majority of the cases, I've experienced, it was the CCU that caused the problem.

    If you have questions, or require additional assistance, please let me know. I hope this helps you.

    Jan 22, 2009 | Kenmore Elite 45986 Front Load Washer

    1 Answer

    F11 flashing kenmore he washer


    The F11 error code indicates a serial communication failure. This happens when the 2 main control boards are unable to communicate with each other. This is either caused by a loose wiring harness connection or one of the control boards is defective. Good luck and please rate FixYa!

    Dec 28, 2008 | Kenmore Elite 45986 Front Load Washer

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    HELP!!


    We've had this problem for about a yr when i finally firgured out how to correct it.
    the problem is that the circuit board is attached to the washer, when it starts to shake it causes the connections to loosen and theats the fault code you get.
    How I fixed this was to suspend the circuit from a bungie strap this will allow the washer to shake all it wants and the circuit board is stable, connections stay tight andwasher works fine, after 6 months not one error code at all

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    Kenmore elite top load washer


    error code with this? f11 or f22 are control board related commucation errors.

    Jun 02, 2008 | Kenmore Elite 45986 Front Load Washer

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