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is that a pci sound card or the one on the motherboard ?
if it is the internal one... go to www.compaq.com and support... then enter the model number or have it autodetect your computer... install the sound driver for your operating system.
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Is the Driver sor the sound card up to date, try to see if it is even installed, if it says that no audio device is installed, go to the drivers page for your computer, and then download the sound driver for your sound card
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