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Hello my name is Karen, and our school has bought a canon pro9000 from you. We use the printer in our digital photography class and someone has sent several copies of one picture to the printer and I am not able to delete the jobs. I've followed the directions in the "Quick start guide" book. After i've deleted all of the jobs within the windo and I go to print a new and differnt picture the old picture/job shows up and starts to print again. What else do i need to do? Please respond back to help us out. Thank you very much, Karen

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Try to delete the print jobs again and if it will not clear or clear the previous jobs, click on start then on run, the type in services.msc
on the open box then enter on the services local window look for print spooler, right clcik on it then click on stop, right click back and click on start. reboot the computer and try prionting again

pls dnt 4get to rate solution if helpful thanks

Posted on Apr 17, 2008

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Posted on Jan 02, 2017

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