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Hp laserjet m2727nf mfp - fax errors - sending and receiving. comm error 350, and comm error 232. Dedicated fax line. Any advice?

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  • Anonymous Jul 21, 2008

    Using the HP Laserjet M2727, weget the error on incoming faxes on faxes that contain several sheets. Typically the incoming sheets are full of text.

    Is this a line problem or and HP problem.

  • Anonymous Aug 18, 2008

    I have the same issue. I can send fine, but consistently recieve "Comm Error 232" when trying to receive faxes. This is also with a M2727nf.

  • Raz4 Sep 09, 2008

    sending out from M2727nf mfp fax machine is fine within the office and outside the building. Incoming faxes received from outside the building have problem receiving but you can hear the machine communicating but after a minute or 2 it will show communication error 232. sounds familiar? anybody knows any fixes?

  • Emperor Jer Nov 20, 2008

    No sending or receiving on fax

  • nrsmoyo May 11, 2010

    i have an Hp Laserjet m2727nf giving scaner error 8>How do i solve this problem


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Check if you have the latest firmware for this multifunctional on, installing newer firmware fixed communication problem for us.

Posted on Jan 30, 2009

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I'm sure this is not everyone's issue, but for me I found it to be the STUPID mistake of just plugging the phone cord into the wrong phone port. I had it plugged into the handset port rather than the phone jack port. The system is No Fax Detected, but if you listen to what happens the fax machine picks up quickly and then disconnects causing the No Fax Detected error. I switched it to the correct port (top port on the M2727nf) and everything worked great!

Posted on Mar 11, 2010

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I am having the same issue. Any other suggestions?

Posted on Oct 06, 2011

I was able to resolve the same issue with an HP M1522nf MFP (multifunction) unit by changing the "Fax Speed" option from V.34 down to V.17. Although this option is under the "Every Outbound Fax" menu, it appears to have resolved the problem with inbound faxes.

Outbound faxes were never a problem. However, "No Fax Detected" and Comm Errors of every sort were previously gotten on about two out of every three inbound faxes.

Tim Alberstein

Posted on Oct 26, 2008

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Noise in the phone line, or low signal strength during fax transmission can result in fax failures. Noise or poor signal strength can cause a partial or complete loss of fax information during transmission. When Error Correction Mode (ECM) is on, the receiving fax machine checks the fax information for errors during reception. If the receiving fax machine detects an error, the receiving fax requests that the sending fax resend the information. Resending all or part of the information can make transmission times longer, but helps improve the quality of the received fax.
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Enabling or disabling Error correction mode (ECM)
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