Question about SanDisk Sansa Fuze MP3 Player

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The screen is stuck, it won't move. What do I do?

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If the screen is stuck and won't move, then it's a program issue. The only thing that you could try is to disconnect the battery (if the player is OUT of WARRANTY). You might need to de-solder the battery and re-solder it.

However, if the player is under the warranty period, there's nothing that could do but to send the player to the manufacturer. They need to re-program the player, re-load the software and firmware if necessary.

These are the things that will solve your problem.

Thank you and good luck!

Posted on Jul 04, 2010

  • noahjosephs Nov 17, 2010

    Had the same problem. First try holding the the side REC and Power Buttons at the same time for 15 secs. The system should restart and refresh the database. After I did this - had no problems at all.

  • Melvin Ramos
    Melvin Ramos Nov 18, 2010

    Are you saying that it's working fine now? If yes, then that's a good new. But if the same problem happens, then contact the manufacturer.

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