Question about Kenmore 3.8 cu. ft. HE4t Front Load Washer

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Doors wont open. theres a DL code

Clothes are in the machine the door wont open i have a kenmore elite he4t. machine wont start either.

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"Fdl" is a door latch error code. This is an indication of either a defective door latch, defective Central Control Unit (CCU), or an interconnecting cable problem between the two. The following link explains how to troubleshoot the problem:

http://www.fixya.com/support/r4490349-fdl_error_code

I have included parts resources, if required, and the steps required to replace any defective parts. Prices vary between sites, so shop and compare. the first three sites listed also have helpful exploded view parts illustrations to assist you with locating and properly identifying the parts you may need.

In some cases, the error can occur when the washer is in the middle of the wash cycle. If the door remains locked and will not open, the following link explains how you can use the manual release to get the door to open:

http://www.fixya.com/support/r3576511-door_jam_on_kenmore_elite_and_whirlpool_

You may want to try using a wet/dry shop vac to pull a vacuum on the drain hose to try to pull as much of the water (if any) ot of the wash tub BEFORE opening the door.

NOTE: The error codes are NOT listed in the Owner's Manual. For a complete explanation of all the error codes, each one of these appliances comes with a technical data sheet inside.

To access, you will need to remove the lower toe panel under the door. The access screws are located under the bottom front edge of the panel. You may have to prop the two front feet of the washer up for better access ( a 2x4 works well for this). With the screws removed, the panel should drop down, then come off. If the tech sheet isn't directly behind the panel, it will be affixed to one of the interior cabinet walls.

The tech sheet lists all error code definitions, troubleshooting data, diagnostics procedures and wiring diagrams. I mention the tech sheet because you may need it to accurately troubleshoot this problem.

Read through the information provided and let me know if you need further assistance. I hope you find this information helpful.

Posted on Jul 04, 2010

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