Question about Pantech Matrix Cell Phone

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CHARGER CANNOT BE INSERTED IN THE PHONE

CHARGER PORT IS DEFECTIVE PLEASE SEND PACKAGE FOR ME TO RETURN THE PHONE SPOKE TO TECH SUPPORT. WAS TOLD THAT THIS IN AN IN WARRANTY SERVIVE AND TO RETURN
PHONE TO PANTECH. PLEASE SEND RETURN PACKAGE THANKS

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  • Pantech Master
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My friend ... this (www.fixya.com) is not a place that you can get the kind of service you are asking for ... you need to contact Pantech with an address and other instructions for your return of your defective telephone.

Thank you for your interest in FixYa.com ... good luck with your telephone ... please remember to evalauate this response.

Posted on Jul 05, 2010

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Posted on Jan 02, 2017

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Why your phone won't charge


<span>Hello,<br /><br />there are three or more reason why your your phone won't charge;<br /><br />1. The charger might be defective.<br />2. The charging port of the phone might be defective.<br />3. The battery cell might be very weak or the battery might be defective.<br /><br />Charger<br /><br />A defective charge can cause a phone not to charge. To actually find out if your charger is defective or not, borrow a charger from a family or friend that has the type of your phone, use the borrowed charger to on your phone. If the the phone charges, then obviously, your charger is defective and need to be replaced. It is also good to test your charger on another phone to confirm the status of the charger.<br /><br />Make sure you run the above test, before buying another charger so that you don't waste your money. Sometimes, charger might be working and phone won't charge due to some other reasons that would be discussed below. So confirm first before buying another charge. Don't buy another charged based on assumptions........<br /><br />Battery<br /><br />A battery that is very flat, I mean a battery that its cell is very weak, won't charge with a phone charger. You might have to leave the battery in the phone with the charge plugged in for some minutes or hours before the battery will begin to charge and other times, it might not charge at all.<br /><br />What make batteries to be in this kind of condition is; <br /><br />1. If you use you phone to the point when it says "low battery" and you still don't charge the battery and the phone turns off by itself. This can run down a battery cell.<br />2. If you leave a battery in the phone idle for a days or months, the battery cell will become weak. Or if you leave a battery used for days or months.<br />3. If you don't use the correct/right charger for your phone, this can drain the battery instead of charging it.<br /><br />Batteries in such condition will have to be fast charged with a desktop charger. The desktop charger will be connected directly to the battery and the battery will definitely pick up within 1 hour. Thereafter, you can continue charging it with your phone charger and it will charge immediately.<br /><br />But if the battery is defective, it won't charge at all. Even if you use a desktop charger. Such batteries needs to be replaced. Also, it is good to test the phone with another battery, and charge it to confirm before buying another battery.<br /><br />Below is a picture of what a desktop charger looks like;<br /><br /><img src="walesarumi_4.jpg" /><img src="walesarumi_3.jpg" /><br /><br />Charging port<br /><br />If non of the above seems to be the reason why your phone won't charger, then it means the charging port is defective. <br /><br />Most times defective charging port confuses people. They think the charger is the reason why their phone won't charge and after using another charger on their phone they still find out that the does still does not charge.<br /><br />Once your phone doesn't charge, the first this you test is the charger and second, the battery. But if the battery and charger seems not to be the cause of the problem, then it is the charging port that is cause the problem.<br /><br />Your charging port might not be defective, maybe it loosed contact with the phone phone or it shifted from it's position. Sometimes, the way we forcefully insert our charger into the phone can make the charging port loose contact.<br /><br />At this point, you will have to disassemble your phone. But if you feel it is a task you cannot perform yourself, then take the phone to a repairman to help you out. But if you feel you can do it yourself (DIY), read further.<br /><br />Turn off the phone. Remove the battery. After that, get a phone screw driver, unscrew all the phone screws, remove the phone cover in order to gain access to the phone panel and get to the charging port. <br /><br />Check if the charging port actually loosed contact. If it didn't loose contact, then you will have to replace the charging port. <br /><br />Note that some charging port are soldered to the phone board and some are not. So if yours is not soldered, simply remove the charging port and make a replacement. But if is soldered, you will be needing a rework station. Rework station is what you will use to remove the charging port.<br /><br />Below is a picture of what the rework station looks like;<br /><br /><img src="walesarumi_5.jpg" /> <img src="walesarumi_6.jpg" /><br /><br />I hope the above makes sense to you.......<br /><br />Good luck.<br /></span>

on Mar 23, 2011 | Cell Phones

1 Answer

My phone wont charge


The phone is not charging because:

1. The charger of the phone maybe bad. Test the phone with another charger or test the charger with another phone to confirm if the charger is defective or not.

2. The charging port of the phone maybe defective. In this case, the charging port needs to be replaced.

Good luck.

Jan 10, 2012 | Motorola Mobility Droid (2 GB) Cell Phone

1 Answer

Every 5 minutes or so it beeps and says it is not charging although the phone is not even plugged into the charger. When you switch it on at first it says it is charging with the bar graph indicating this...


Hi, would have told you too replace two things on the phone,

The charger and the battery.....

But sometimes the charger port where the charger is being inserted into the phone might be faulty too,

So you will need to test for the charger port. Get a new charger and a new battery, and insert the battery and plug in the charger...if nothing happens, that means you will need repair the charging port....

Consult a phone repairer for help...

Hope that helped...

Feb 03, 2011 | Nokia 6110 Cellular Phone

2 Answers

Broken usb charger port on a nokia n86. has anyone else had this problem? The charger port just floats around in the space that its supposed to be fixed and the phone wont charge.


Go to nokia center. I broke my USB port too. I told the staff at nokia care and they agreed to fix it since my phone is still in warranty. I told them i accidentaly broki it and they said they will log it as factory defect. Nice :) I got it back now and they cahnged the entire board.

Dec 20, 2009 | LG Rumor LX260 Cellular Phone

3 Answers

Cannot charge LG EnV2 VX91000 phone


The issue is the charger port on the ENV2 breaks fairly easily.Thefirst step is to contact your carrier to see if it is coveredunderwarranty. If it is, great get it replaced.

If not, you have 3 options:

1. you can get the charging port repaired. The cost is about 50 dollars. I recommend Cellulardr.com

2. you can get a new phone. cost ???

3.You can get an external battery charger to charger the batteryseparatefrom phone. cost about 25 dollars. Check out the following linkforones that are available on ebay. A extra battery is a good idea aswell so you can have one charging at all times.

LG VX9100 ENV2 External Battery Chargers

Hope that helps

Jun 30, 2009 | LG enV2 EnV-2 VX-9100 VX9100 Premium Pink...

1 Answer

Won't Charge! :-(


Hi. these situations are mostly caused by a bent or broken copper prong that is located within the input charger port that is inside the phone housing.

When you insert the charge cord into the input port, there are copper prongs that will have to connect to each other and , this contact point will transfer the necessary current to the cell for a proper charge.

If the prongs are damage in any way due to broken copper or, bent copper prongs, this will prevent the necessary current from flowing to the cell.

Most remedies are crude like using a tooth pick or paper clip to straighten out the prongs inside the port. these methods do more harm than good and i recommend sending this phone in for a input port transplant. the manufacture or local repair depot is the best repair solution for this situation.

There is one thing that i would do before sending it to the repair depot. try using a completely different battery cell. if you purchase a new battery and the charger continues to not charge, this will confirm the input port failure.

Please rate and god bless:)

Apr 22, 2009 | Samsung Tocco F480 - Pay Monthly Cellular...

1 Answer

PUK code is blocked on prepaid LG 300g net10


Unfortunately, if your phone is only showing you the screen that displays THAT particular message (PUK code is blocked, please contact your service provider.), then you're in the same situation I'm in. I've contacted Net10 and spoke with someone in Tech Support and the solution they gave was to have my SIM card replaced with a new one they would send to me by mail. I laughed at the woman I was speaking with on the phone and told her that this will be the last time I lose EVERY bit of information on my phone (i.e.:personal reminders, text messages, personal downloads/files, and most of all, every single phone number (that I never bothered to make a backup copy of), because of a "defective SIM card" THEY sold me! Not once...not twice...but three times!!! After that, I hung up on her. So now I'm searching The Internet for another possible solution and if by chance I come across something that does the trick, I'll be sure to put it up in a new post. =]

Apr 15, 2009 | Cell Phones

1 Answer

Cartridge error error: 50c


I just spoke to the tech support of Lexmark, I was told that the error 50C meant that we have a hardware defect and we must purchase a new printer.

Apr 22, 2008 | Lexmark X5150 All-In-One InkJet Printer

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Battery Recharging


Call Casio Tech Support and tell them what's going on. They will tell you that you can send in your battery, charger and camera and Casio will send you a new battery after you send yours in. They will also tell you where to send your stuff. The only bad thing is that you will have to pay the shipping to get your stuff to Casio.

Jul 17, 2007 | Casio EXILIM ZOOM EX-Z60 Digital Camera

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