Question about RIM BlackBerry Bold 9000 Smartphone

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My keys on blackberry are frozen. I have taken battery out to reset but still does not work.Possible that I may have got alttle water on it as I have been skiing ?

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  • marko853 Jul 04, 2010

    Thanks I thought that would be case.

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Marko,
It seems that the water/moisture has damaged the IC controlling the keypad. It needs to be replaced by a trained hand. A trip to the service center is warranted.
In future, whenever you doubt that moisture may have gone in, use your hair dryer to dry it up. WITHOUT HEAT pease.

Posted on Jul 04, 2010

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Posted on Jan 02, 2017

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1 Answer

HOW DO I RESET MY BLACKBERRY 9770 BOLD BACK TO DEFAULT FACTORY SETTINGS


To reset the Blackberry Bold 9000 / 9700 with three methods. In the first method you hold down the Alt key, the Caps lock key and hit Delete. Your Blackberry will start resetting. This process will take about 2 minutes to complete. The second method is the double reset. Hold down the Alt key, the Caps lock key and hit Delete twice. This method is helpful if your Blackberry is frozen. The third method is called the battery pull method. Remove the battery and keep it out for about 30 seconds and then put it back and power on. It will reset in 2 to 3 minutes. You resort to this method if the first two methods don't work.

Nov 05, 2014 | Cell Phones

1 Answer

Lost my blackberry main menu


If you have tried everything, I would recommend a hard master reset:

This is a really simple way to hard reset the BlackBerry Bold smartphone. If your BlackBerry Bold is frozen or for some reason you need it to have it hard reset then here's how:
1. Pull out the battery from the device and wait for a while around 10 seconds should do.
2. Now put back the battery and it should be resetted. Replace the battery.

If you are lazy and don't want to remove the battery you can also try a soft reset first.

Here's how to do a soft reset.
Press alt+shift+del all the same time.
Another way is to do it via the menu
1. Select Options.
2. Select Security Options.
3. Choose General Settings.
4. Then tap on Menu key.
5. Select Wipe Handheld.
This will wipe out all the data on the device.

Sep 18, 2012 | RIM BlackBerry Bold 9000 Smartphone

1 Answer

My blackberry bold 9700 fell in the toilet I took out the battery immediately and put it back the next day Now i have the JVM 517 erro What do i do


Hi, When a cell phone falls into water, You will need to clean up the phone, or reset the cell phone because water is still inside the phone that's why..

You can use the below instruction to try out to options::

To clean up the phone

and to reset the phone.


Hi, when ever a phone drops inside the water, first remove the battery cause the battery life might be damaged,and also in that process the phone is still working because the battery is still inside the phone.

You will need to service the phone for the phone to be free from water,cause if the water dries inside the phone it will damage an IC or a chip inside the phone and it might cause more damage to the phone.

After, disassembling the phone is the next step.
Get a phone screw and unscrew the phone from the back by removing the battery and you will see some screws, unscrew possible screws and open the phone.

Get a methylated spirit and a small brush, remove the board of the phone and deep the brush inside the methylated spirit,brush gently on the board of the phone. After brushing, get a dryer to dry up the board of the phone and live it for a while to dry.

After some minutes,assemble the phone back and fix in the battery. Make sure during the process you are charging the battery of the phone.

I guess that's all you need.

Note: if the battery has stayed too too long on the phone and am sorry after the water splash, it might not come on after this all process, that means you will have to flash the phone because the battery might have damaged the memory of the board of the phone and will not power up the phone because the phone is too weak to power.


Flashing of the phone will restore back the phone memory.

RESET BLACK BERRY


How to Reset a Blackberry


There are three main types of Reset that apply to the Blackberry. These are listed in order below. Instructions for Blackberry Pearl are slightly different - see bottom section of the Tip.

1) Soft Reset - simply press the ALT+RIGHT SHIFT(CAP)+DELETE keys.

This reset stops all applications that are running on the Blackberry and will help if you are having problems connecting the device to computer. This reset will not erase any information from your device.

2) Double Soft Reset - this reset is almost equivalent to a full hard reset. First perform a Soft Reset as outlined in Step 1.

As soon as the screen is no longer black - repeat the steps once again exactly as before.

This takes you to another screen showing an hour glass. Allow the device to reset. This helps if the device has suffered a more serious error. Be aware you may loose some information from your device. A backup is advised prior to proceeding if at all possible.

3) Hard Reset - this is the full blown reset and will fully reset the device to help resolve critical errors with software or hardware. Again back up important information before proceeding if possible.

Note: For RIM models 850, 857, 950, or 957, you must insert the end of a paperclip or similar blunt object into a small recessed hole on the back of the unit and depress the switch inside. The device will reboot and be hard reset.

Other Models: With the device turned on - remove the battery for 30 seconds or more. Now replace the battery. The device will reboot and be hard reset.

Blackberry Pearl: To reset to factory defaults enter 'Options' from the main menu. Scroll to Security Options and press the trackball. Choose 'General Settings'.

Press the left soft key, then scroll to "Wipe Handheld" with the trackball and press the trackball. To initiate the factory reset, your phones security code may be required in order for the process to complete. Your phone will now be restored to its original settings on leaving the factory.

A hard reset can be achieved with the Pearl in the same way as outlined at Step 3 by removing the battery.

Be aware that resets such as these may erase data, such as contacts, ring tones, pictures, text messages and stored Internet files and emails. Make sure to back up important information beforehand if at all possible. You can obtain software to back up the device to your computer directly from Blackberry Below.


software112.com/products/blackberry-desktop-software.html


Hope this Tip helps. If so please do leave a vote for the solution.

Thanks.

Feb 14, 2011 | RIM BlackBerry Bold 9700 Smartphone

1 Answer

Frozen on a application screen


It is not the battery that is the problem it is the v-chip under the battery.
Remove and reinsert with phone off.
Turn back on and phone should be reset.
My wifes phone freezes like this from time to time and this is what works on her blackberry.

Sep 18, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

My blackberry buttons are frozen. What do I do?


Open up the panel in the back and remove the battery for 30 seconds, then pop it back in.

Jun 06, 2009 | RIM BlackBerry 7290

1 Answer

App error 523


A hard reset involves physically removing the battery from the smartphone and then reinserting it. To perform a hard reset, complete the following steps:1) Remove the battery cover from the back of the BlackBerry smartphone.2) Remove the battery, and then reinsert it after a few seconds.3) Replace the battery cover.
A soft reset is a three key combination that resets the BlackBerry smartphone without removing the battery. It is only available on BlackBerry smartphone models with a QWERTY keyboard. SureType technology and touch screen BlackBerry smartphones, such as the BlackBerry Pearl smartphone, BlackBerry Pearl Flip smartphone, and BlackBerry Storm smartphone cannot be reset in this manner.

To perform a soft reset, complete the following steps:1) Press and hold down the ALT key on the smartphone.2) While holding down the ALT key, press and hold down the right-hand CAP key.3) With both of those buttons still pressed, press the DELETE key. The display on the BlackBerry smartphone will turn off to indicate that the reset has started, and the keys can now be released.

Mar 13, 2009 | RIM Blackberry 8310 8320 8330 Curve 8100...

1 Answer

My Blackberry will not respond to commands from the keys. The keys do not work .. even the trackball does not work. I can not answer the phone and I can not turn it off. This just started suddenly. I have...


try a firmware restore, a guide on how to do that ishere: Blackberry Firmare restore. If that fails it looks like you need to clean the logic board from any waterdamage that might have occured which in theory you can do yourself. Here's a guide on how to disassemble a blackberry. Just clean out any residue you may find from water. Maybe a tech savy friend can do it for you. If you want to have somebody else do it for you there are third party Blackberry Repair Services.

Mar 08, 2009 | RIM BlackBerry? Curve 8330 Cellular Phone

1 Answer

My blackberry is completely frozen and i cant press anything


You phone could just need a simple reset if the problem is based upon the software.
To do that click the link below to download the Blackberry Desktop Manager and the Blackberry Device Software for your Curve and run the app loader to reset your device
https://www.blackberry.com/Downloads/entry.do?code=577BCC914F9E55D5E4E4F82F9F00E7D4

Jan 23, 2009 | AT&T BlackBerry Curve 8310 Cell Phone -...

1 Answer

Keys not working


The following table shows the possible reasons for performing a hard reset on a BlackBerry device Keypad is not functioning correctly. For example, keys do not work, the trackwheel is not functioning correctly, or the handheld does not turn on. Handheld display is hard to read. For example, the display shows lines obscuring text. To perform a hard reset on BlackBerry smartphones
  1. Remove the battery cover.
  2. Remove and reinsert the BlackBerry battery to reset the BlackBerry smartphone.
  3. Replace the battery cover.

Sep 22, 2008 | RIM BlackBerry Pearl 8100

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