Question about Compaq Presario 5000 PC Desktop

1 Answer

I have a HP Compaq Presario SR1820NX PC Desktop. But I have a problem you might be able to help me out with every time I try to start up it,s a black-screen and error 256 comes up and just constantly saying to hold ctr l + alt+ Del to restart but nothing happens when i do that. But every thing Ive read up on it says it has something too do w/ram memory either being full or to add more memory and a supposed friend has the driver now that he has the driver and saying hes probably going to reboot and loose all my moms files which I really don't want but he says it pretty much the only way with out having to pay a whole lot or having to search threw all the files and and find out which one is corrupt or whats wrong but PL Z help or give me an idea on what you think PLZ Thanks JAYREW

Posted by on

  • Tony Rose
    Tony Rose Jul 04, 2010

    Hi, could you tell me what operating system you have?

×

1 Answer

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Compaq Master
  • 5,660 Answers

FIRST OF ALL, I suggest you buy an external enclosure, take the harddrive out of your Mom's computer, and install it in the enclosure.
(Before some nimrod deletes your Mom's files!)

The external enclosure has a USB cable. You just plug the USB cable into another computers USB port. Any available open USB port.
Copy her files to disk/s, or flashdrives.

The HP Compaq Presario SR1820NX desktop computer, comes with an IDE harddrive. (160GB)

IDE is also known as PATA.

Desktop harddrive's are 3.5 inches across in width.
(3 and 1/2 inches)

You need a PATA 3.5 external enclosure.

This is one example of a PATA 3.5 external enclosure,

http://www.tigerdirect.com/applications/SearchTools/item-details.asp?EdpNo=1337265&CatId=2779

(After you have recovered ***********'s information, you can install another harddrive in this enclosure, and have an external harddrive.
More storage space.
Plus it is portable.
She can take it anywhere)

HP Support > HP Compaq Presario SR1820NX desktop computer > Product Specifications,

http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00609389&tmp_task=prodinfoCategory&lc=en&dlc=en&cc=us&lang=en&product=1841849

Second of all, DO NOT DO A SYSTEM RESTORE!
(Not shouting)

If she does not have the Recovery CD Disk/s, then it is suggested to purchase them.

The disk/s are free.
The shipping and handling is not.

In the US it's $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
(Business days, not weekends, or holidays)

Call this toll free number in the US, 1-800-474-6836

http://welcome.hp.com/country/us/en/contact/phone_assist.html

Put the harddrive back into the computer, after you have copied ***********'s info off.
Start the computer.
Open the optical drive, (CD/DVD drive), put the Recovery Disk 1 in.

Go through the screens.
When you are asked, do a NON-DESTRUCTIVE INSTALLATION.
This is a REPAIR.

(Do Not do a Destructive Installation. That is a full install)

Have questions I'm right here. Post in a Comment. (I'll lead you step by step. Suggest you forget about your 'tech' friend)

Posted on Jul 05, 2010

  • joecoolvette
    joecoolvette Jul 05, 2010

    Now THAT'S WEIRD!

    Never had a solution pop up as a clarification also. I'll get that fixed!

    Secondly, the parser needs to leave what I have printed, Alone!

    "After you have recovered ***********'s information,........."

    is supposed to state,

    "After you have recovered your M-o-t-h-e-r-s information, ........."


  • joecoolvette
    joecoolvette Jul 05, 2010

    And this, " Put the harddrive back into the computer, after you have copied
    ***********'s info off.",

    is supposed to state,

    "Put the harddrive back into the computer, after you have copied your m-o-t-h-e-r-s info off."

×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I need a wiring diagram for my compact presario Sr1820nx


http://support.hp.com/us-en/product/Compaq-Presario-SR1000-Desktop-PC-series/1841793/model/1841846/manuals Compaq Presario SR1820NX Desktop PC Manuals

Nov 28, 2015 | Computers & Internet

1 Answer

Compaq Presario sr1820nx restore software shortcut missing in start menu. When I try to access restore (D) drive all I can see is a don't erase warning.


do not erase. that is were your software is if you did you will have to buy new software ok. go under system restore then let it do it think ok.

May 22, 2011 | HP Compaq Presario SR1820NX (ER919AA) PC...

1 Answer

Starts but black screen, white curser flashing.


your hard drive is failing. try a system restore and if that does not fix the issue you need to buy a replacement hard drive

May 13, 2010 | HP Compaq Presario SR1820NX (ER919AA) PC...

1 Answer

Where can I get a replacement main board for my Compaq Presario sr 1000 desk top. Model is sr1820nx.


get in touch with HP for sure they have compatible mobo for your system rather that buying parts in other store :D

Mar 27, 2010 | HP Compaq Presario SR1820NX (ER919AA) PC...

2 Answers

I need to replace the CMOS battery in my Compaq Presario SR1820NX but need to know where cabinet release are


According to the manual, which can be found at: http://h10032.www1.hp.com/ctg/Manual/c00311113.pdf,

Removing the Side Panel:
1. Remove the side panel by loosening the screw (D)
that secures the panel to the PC chassis.
2. Slide the panel back about 1 inch (2.5 cm), and
then lift it off the unit.
_____________________________

WARNING: Beware of sharp edges inside
the chassis.
_____________________________
Hope this helps.
tkhusa420

Oct 02, 2009 | HP Compaq Presario SR1820NX (ER919AA) PC...

2 Answers

HP Compaq Presario SR1820NX will not turn on


i worked for hp and compaq it is well known issue to reslove this issue

1#turn off the computer and uplug the power cable from the computer and then hold the power button for 20 second then turn on the computer and the momment you back to desktop screen
go to download driver from hp site and here is the web site http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=pv-43507-1&lc=en&dlc=en&cc=ca&lang=en&os=228&product=1841849 and restart the computer .

Apr 15, 2009 | HP Compaq Presario SR1820NX (ER919AA) PC...

1 Answer

Internet Connection Issues


Very well could have toasted you network card. If everything else works, try installing a different one (and drivers) that is known to work. MM85

Jul 26, 2008 | HP Compaq Presario SR1820NX (ER919AA) PC...

Not finding what you are looking for?
Compaq Presario 5000 PC Desktop Logo

279 people viewed this question

Ask a Question

Usually answered in minutes!

Top Compaq Computers & Internet Experts

Les Dickinson
Les Dickinson

Level 3 Expert

18391 Answers

Abhinandan  Patil
Abhinandan Patil

Level 3 Expert

568 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2017 Answers

Are you a Compaq Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...