Question about Compaq Presario 5000 PC Desktop
FIRST OF ALL, I suggest you buy an external enclosure, take the harddrive out of your Mom's computer, and install it in the enclosure.
(Before some nimrod deletes your Mom's files!)
The external enclosure has a USB cable. You just plug the USB cable into another computers USB port. Any available open USB port.
Copy her files to disk/s, or flashdrives.
The HP Compaq Presario SR1820NX desktop computer, comes with an IDE harddrive. (160GB)
IDE is also known as PATA.
Desktop harddrive's are 3.5 inches across in width.
(3 and 1/2 inches)
You need a PATA 3.5 external enclosure.
This is one example of a PATA 3.5 external enclosure,
(After you have recovered ***********'s information, you can install another harddrive in this enclosure, and have an external harddrive.
More storage space.
Plus it is portable.
She can take it anywhere)
HP Support > HP Compaq Presario SR1820NX desktop computer > Product Specifications,
Second of all, DO NOT DO A SYSTEM RESTORE!
If she does not have the Recovery CD Disk/s, then it is suggested to purchase them.
The disk/s are free.
The shipping and handling is not.
In the US it's $17 for a 5 to 7 day ship, $24 for a 2 to 3 day ship.
(Business days, not weekends, or holidays)
Call this toll free number in the US, 1-800-474-6836
Put the harddrive back into the computer, after you have copied ***********'s info off.
Start the computer.
Open the optical drive, (CD/DVD drive), put the Recovery Disk 1 in.
Go through the screens.
When you are asked, do a NON-DESTRUCTIVE INSTALLATION.
This is a REPAIR.
(Do Not do a Destructive Installation. That is a full install)
Have questions I'm right here. Post in a Comment. (I'll lead you step by step. Suggest you forget about your 'tech' friend)
Posted on Jul 05, 2010
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Posted on Jan 02, 2017
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