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The tray on my Arcam Alpha 6 CD player will not eject and refuses to budge. Neither the remote control nor the load button on the front of the unit will make it open.

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It's either the gear on the tray loading mechanism or it's drive belt. The gear is made of a soft material and the teeth wear down on the hard tray rack. Get hold of Arcam and order TP21H replacement part and belt. The same happened to me and the gear had perished. In the meantime stick something onto the front of the tray that you can use to pull it open after you have pressed the 'load' key. Place your CD in the tray, press the 'load' key and push the tray closed manually. The player will work like this until you can replace the gear/belt.

Posted on Jan 12, 2015

  • Graeme Parfett Jan 12, 2015

    It's either the gear on the tray loading mechanism or it's drive belt. The gear is made of a soft material and the teeth wear down on the hard tray rack. Get hold of Arcam and order TP21H replacement part and belt. The same happened to me and the gear had perished. In the meantime stick something onto the front of the tray that you can use to pull it open after you have pressed the 'load' key. Place your CD in the tray, press the 'load' key and push the tray closed manually. The player will work like this until you can replace the gear/belt.

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You have a problem with the try control circuit. It could be the switch is leaking across itself. Could be a problem with the tray motor control IC, or the Microprocessor is not reseting the open tray line correctly, or theres a cam assembly inside the unit that tells the microprocessor where everything is by means of small micro/leaf type switches thats out of alighnment or broken. If its seven years old, you got more then it was designed for and I would'nt invest a dime or the time into the repair of this unit. Time to take a trip to the electronics store. Good luck

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SOURCE: cd tray mechanics

It can be repaired but in all of my years in consumer repair, I dread the CD/DVD tray alignments the worst.

There are many things involved in getting them to operate without fail. Using the mfgs documentation you can get them up and running but most of the time they failed because something is amiss to begin with. So you spend an hour getting everything setup and it will work once or twice but them fail. Only to find out that a location sensor is bad or a gear is missing a tooth....

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SOURCE: HHB-830 CD TRAY does NOT open.

It's made for HHB by Pioneer, you could try one of their agents?. Opening up is fairly straightforward if you are methodical and take your time if you need to. There is a test mode sequence you can try - hold down the 'menu/delete' and 'auto/manual' keys together for 5 seconds until the display blinks all the lights then press the stop button. Now ONLY press the open / close button - pressing any other keys will change settings and without the service manual you won't know what you're changing. Press stop then power it off to exit.

I can email you the service manual if you need it. It sounds like a gear has come loose inside to me. I strip these machines for parts quite regularly so may be able to help you out if you're able to work out what if anything is broken but I'm in the UK. It may be as simple as a belt has come loose :-)

Posted on Feb 29, 2008

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SOURCE: NAD C541i CD Player won't turn on

I recently bought a second hand C541i as is and I had the same thing; no power up. I took it to a service centre, they re-soldered the connecting pins for the transformer socket. It now works well.
After that I realised that it could have been the problem with the Burson Audio clock that was installed buy the previous owner but had intermittent playback problems. A study of the schematic revealed that the +12v rail for the clock, is from a different secondary coil winding than the +5v for the DAC etc. And the -12v for the analogue output stage could be from a different pin on the connector as well.

I hope this helps.

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localwonder
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SOURCE: Discs will not eject, unit makes strange clicking noise

HI, the gear track is stripped and the load motor is stuck between the good section of the track and the bad section of the track. you will need to replace the loading dock in your unit. this will fix this issue.

Posted on May 28, 2009

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2 Answers

I put a disk in and there was already one in now it wont eject


The disc tray does not eject when the OPEN/CLOSE button is pressed. Solution
sp.gif sp.gif Follow the steps below to troubleshoot this issue.
    IMPORTANT: The disc tray will not open while a disc is loading; this is normal operation. If this is the case, wait until the disc is finished loading before pressing the OPEN/CLOSE button to open the disc tray.
  1. Make sure the disc tray is not locked; if necessary,
  2. Perform a power reset.
    1. Press and hold the POWER button for 10 seconds until the BD player turns off.
    2. After the BD player turns off, press the POWER button again to turn it back on.
  3. Attempt to open the disc tray by pressing the OPEN/CLOSE button on the front of the BD player.
  4. If the disc tray still does not open and a disc is stuck inside, follow the steps below to force the disc tray to eject:
    1. Turn off the BD player.
    2. Turn the BD player back on.
    3. Immediately after POWER ON is displayed, press the STOP button on the front of the player. IMPORTANT: Only use the STOP button on the front of the BD player. The remote control cannot be used for this operation.
      NOTES:
      • The disc tray should eject and the BD player will turn off. If it does not eject, repeat steps A-C.
      • It may be necessary to press the STOP button in step C two or three times.
If the issue is still unresolved, service may be required

Sep 15, 2011 | Sony BDP-S300 Blu-Ray Disc Player

Tip

INITIALIZE THE DVD PLAYER -FIRMWARE UPDATE


INITIALIZE THE DVD PLAYER
FIRMWARE UPDATE
1. Turn the power on and remove the disc on the tray.
2. To put the DVD player into version up mode, press [9], [8], [7], [6], and [SEARCH MODE] buttons on the remote control unit in that order. The tray will open automatically.
The DVD player can also enter the version up mode with the tray open.
3. Load the disc for version up.
4. The DVD player enters the F/W version up mode automatically. If you enter the F/W for different models, "Disc Error" will appear on the screen, then the tray will open automatically.
5. After programming is finished, the tray opens automatically.
At this time, no button is available.
6. Remove the disc on the tray.
How to Eject Manually
If you wish to get some details; check the site linked here. Pull up older posts. Surf the site with patience.
http://electro-medical.blogspot.com/

on Jan 19, 2016 | Denon DVD-1740 DVD Player

1 Answer

Door keeps opening.


Replace the loading tray belt, it is quite a common problem on CD Players using the same Sony transport mechanism as your Arcam.
The belt loses its tension and cannot fully load and then spits the tray open.
When you try to load a CD you should be able to hear a whirring sound after closing the tray and that's the motor trying to lift the laser mechanism at full travel but is unable to hence not enough tension on the belt.

Hope this helps.

Jan 18, 2011 | Arcam Alpha 7SE

1 Answer

My sony dvd player will not allow the tray to eject. when the eject button is presses "tray locked" appears on the screen


Follow this procedure to lock and unlock the disc tray.
IMPORTANT: This procedure will only work while a disc is inserted in the player and when the disc is playing.
While a disc is playing in the Blu-ray Disc player, press the SYSTEM MENU button on the remote control.
After the System Menu screen appears, slowly press 0 0 0 0 7 6 6 9 using the number pad on the remote control. NOTES:
If the procedure has been performed correctly, the disc will stop playing and the player will go in the Resume mode. Each time this procedure is performed the disc tray will either lock or unlock.

Jan 02, 2011 | Sony BDP-S300 Blu-Ray Disc Player

1 Answer

My cd player stopped working the power light is not showing i have changed the lead to make sure it was not the fuse


Check for bulging / leaky capacitors on the main PCB, they are a common problem on Arcam CD Players.
There should be a few 25v 1000uf caps scattered around, check those first.

Hope this helps.

Dec 04, 2010 | Arcam Alpha 7SE

1 Answer

My husband always operated the DVD player. He has died and now I'm at a loss what to do. I rented a DVD at the video store. I tried to put it into the tray on the DVD player. I had to pull the tray...


Hi, Very sorry for your loss. As always the first step is to make sure the player is connected to the wall outlet and turned on. To put a disk in the DVD you should push the "Eject" button to open and close the tray it looks like a home(a triangle over a dash) on the front side of the box down left corner of the tray. You have the same button on the remote marked "Eject". Push either once, put the disk with the shiny side down on the tray and push the Eject button again to feed the tray back into the player. Usually the disk starts automatically and you will see a menu on the TV with alternatives like "Play the movie", "Setup", "Scenes",... you may highlight the "Play the movie" alternative, using "Up", "Down", "Left" and "Right" and then press the "OK" button. Or just push the "Play" button either on the box or the remote control. If you click "Here "you can download the manual in PDF form. To open it in your pc you'll need "Adobe Acrobat Reader" (or any other PDF reader) installed.
I will gladly answer your questions Best Regards Bruce

Aug 23, 2010 | Amphion Mediaworks S99 DVD Player

1 Answer

My CD tray closes before I insert disk


check the micro switches on the cd mechanism. these can go wrong sometimes. it's obviously not sending a message to the micro chip that the tray is open therefor it will close again automatically.

hope this helps?

May 10, 2010 | Arcam Alpha 7SE

3 Answers

Eurovox 'Maestro Series' 10 stacker displaying 'E-99'


CD ERROR DISPLAYS
CD Changers
E01:
The disc magazine is not inserted in the cd changer
E02:
No disc is inserted in the disc magazine
E04:
The disc is dirty, or the disc is inserted into the disc magazine
upside down
E99 RESET PROCEDURE:
Remove CD magazine by pressing eject button on changer.
Remove all discs from magazine and re-load empty magazine into
changer. Using the Radio RESET CD system by pressing and
holding the “ON”/”POWER” button for about ten seconds, or in
earlier models the “EJECT/6” button.


FM/RF Remote Controls
E99 RESET PROCEDURE FOR REMOTES:
Remove disc magazine from changer by pressing eject button.
Remove all discs from magazine and re-load empty magazine into
changer. Press RESET button on interface unit
WAIT:
The temperature is exceeding more than 55c(130f) and the cd
changer cannot be operated. When the cd changer cools off, this
wait disappears. When the RESET button on the interface unit is
pressed, this WAIT appears for a few seconds.


IF THESE ERROR CODES STILL KEEP APPEARING
CONTACT YOUR DEALER.

Jun 21, 2009 | iLO CA3000V CD Player

1 Answer

Tryed the code to unlock region


1. Turn on the unit
2. Open the loading tray
3. Press the "Setup" button on the remote
4. Navigate to the "Preferences" page using the right arrow key
5. Enter 138931
6. You will now see the current region code displayed
7. Use the Up/Down arrow keys to select the region required or "0" for all regions
8. Press the "Play" button on the remote


DVP 5106k

1 - Make sure there is no disk in the player
2 - Press EJECT on the remote or on the player. The eject icon has to be visible on screen for the hack to work!!!
3 - Press MENU (System) on the remote
4 - Press the RIGHT button on the remote until you get to the PREFERENCES screen
5 - Now enter the sequence 135566 with the remote control
6 - Now "Region Code" should appear
7 - Select the 0 (multiregion)
8 - Press MENU (System) on the remote to exit the setup screen
9 - Press the power button on the remote to set the player on standby, this saves the new setting.

Apr 19, 2008 | Philips DVP5140 DVD Player

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