Question about Epson Stylus Multifunction Inkjet Printer/ Copier/ Scanner
Solution - if you cant return it, sell it in garage sale and get a different one!!
I was able to return my Kodak AIO printer to Staples with their replacement plan! Didnt know I had even purchased the plan - was able to return it AFTER 1 year for full refund!! I instead bought a Canon Pixma MX850 for not much more money, and I am very happy with it. You can fine tune all the settings for answering and receiving faxes, whether or not you have a single line, dedicated line, or distinctive ring, answering machine/voice mail. It is more user friendly AND there is a button for two sided printing (which my Kodak could never do although it claimed it could, and they could never tell me how to use it and it was very vague in the manual). It has a colour or B & W button for quick copies. I know there is more about it that I have not yet discovered, but I am very happy with it. The kodak AIO was a poor excuse for an AIO when it came to faxing and two-sided printing.
Posted on Mar 11, 2009
The majority of non receive issues are phone line problems.
3 conditions must exist for a fax to receive, the phone line voltage must be high enough, the phone line current must be high enough the the DB gain must be correct.
A fax receive should be viewed in the same way a remote controle works.
When you send a fax, you manually access the phone line when you select send, you connect to the phone line, normally via a relay. Once that physical connection is made, it can send anything. Maybe not well, but it will send.
Where as receiving is an electrical signal that activates the machine. If your phone line is not up to standard, its like haveing a remote control with weak or dead batteries and trying to turn on your TV with those weak batteries in it.
Issues, simply a bad phone cord between the machine and phone jack. Some resistance may have acrured over the years. The phone jack itself may have a poor connection.
A staticy phone line will cause a fax not to pick up. Plug a phone into that line and see if there is any noticible static.
Multiple devices plugged into the phone line with the fax machine. ETC an answering machine, credit card machine, etc can cause more of a draw on a shared line, if that is the situation, at least for a test, remove everything but the fax machine from the line and see if it receives then.
Rarely if the machine can send and not receive is the machine an issue.
Have your phone lines checked well and that sould resolve the issue. And make sure the line is not plugged into the extension or phone jack on the machine, but plugged into the line jack. That is also a common problem.
Posted on Apr 17, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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