Question about HP Scanjet™ G3010 Flatbed Scanner
Hi. This is a common issue for HP scanjet scanners. Please see ppossible solutions below.
Solution one Connect the USB cable into another USB port on the computer system and try scanning again. If the same error message reappears, try switching to a different USB cable and try scanning again. NOTE: Some computer systems have multiple sets of USB ports (that is to say, USB ports on the front of the computer and USB ports on the back of the computer). Change the USB connection to another set of USB ports. Solution two If a second USB cable is available, use it to connect the HP Scanjet to the computer. Attempt to scan again. Solution three Rename the Twain_32 folder to ensure any that no other twain data source files are interfering with the HP Scanjet scanning process. Then repair the HP Photo and Imaging software to reinstall the files necessary for the HP Scanjet to scan. CAUTION: The following steps may disable the twain functionality of other programs installed on the computer system. Reinstall any affected program to restore functionality. Rename the Twain_32 folder
Posted on Jul 04, 2010
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Posted on Jan 02, 2017
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