Question about HP Photosmart 375 InkJet Printer
HP Photosmart 375 printer- I am getting a message "Cartridge failed. please replace cartridge". Have tried 3 new cartridges and am getting the same repsonse every time. Have consulted HP website but they only refer to faulty cartridges- not sure it is the cartridge though as three faulty new units is a bit too coincidental (given they have been purchased from different outlets at different times). Thoughts would be appreciated
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Posted on Jan 02, 2017
unplug and plug back in?
are you sure you have the correct one in the correct slot?
Posted on Dec 21, 2007
If a reset hasn't cured this problem you probably need to disassemble the printer and clean the service station and the system board. This normally clear all carriage and cartridge errors, but these machines are quite awkward to take apart.
Posted on May 17, 2008
SOURCE: cartridge failed
I just purchased new hp cartidges and I still get error massage cartidge #57 needs to be replaced.
The line on the printing at the end or far right of the sentence (like the last 3 or 4 words are faded)
this is for hp 7550 photosmart
Posted on Oct 29, 2008
Perform a semi-full reset on the all-in-one by following the steps below
Take out the cartridges from the unit .
Make sure the unit is connected to the wall jack directly without any surge protector.
Unplug the power cord from the back of the unit ( without turning off the unit ) .
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
Do not release the keys after a few seconds u will find the hp logo or bars moving across the screen .wait while the unit turns off.
after one minute turn on the prnter . it will go into alligment phase > let it finish .
after its done > try to make a copy .
8 Allow the all-in-one to re-initialize. This may take a minute or two.
9 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information.
Let me know if this helps.
If it doesn't, I will research it further. If it does please rate it.
Posted on Nov 21, 2008
Tips for a great answer:
severe cartridge error related message, on the HP C4600, C4700 or D110a printer
models, I suggest you run the internal Tap 41 diagnostics test which will tell
you the electrical health of the ink cartridge - in many cases the cartridge is
internally electrically damaged and will need to be replaced. In addition, you
can temporarily bypass an 'incompatible cartridge(s) or Missing/Not Detected
error message by performing the Cartridge Error Bypass procedure...refer to two
Youtube videos on how to do this:
HP Photosmart C4600 & C4700 Printers -
Tap 41 Diagnostic Test: http://www.youtube.com/watch?v=ghxjLCn07Jo
HP Photosmart C4600 C4700 D110a Printers -
HP 60 Cartridge Error Bypass: http://www.youtube.com/watch?v=rNVJmKPlLsg
Low Ink Warning and Other (i.e Incompatible
Cartridge) Errors, HP 60 & HP 61 Ink Cartridges:
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