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HP Photosmart 375 printer- error message "Cartridge failed"

HP Photosmart 375 printer- I am getting a message "Cartridge failed. please replace cartridge". Have tried 3 new cartridges and am getting the same repsonse every time. Have consulted HP website but they only refer to faulty cartridges- not sure it is the cartridge though as three faulty new units is a bit too coincidental (given they have been purchased from different outlets at different times). Thoughts would be appreciated

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6 Suggested Answers

6ya6ya
  • 2 Answers

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Posted on Jan 02, 2017

ctf1800
  • 4402 Answers

SOURCE: cartridge failed after replacing it wtwice

unplug and plug back in?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00035736&cc=us&lc=en&dlc=en&product=305375&dlc=en&lang=en

are you sure you have the correct one in the correct slot?

Posted on Dec 21, 2007

  • 300 Answers

SOURCE: HP Officejet 5610 All-in-One--Cartridge Error

If a reset hasn't cured this problem you probably need to disassemble the printer and clean the service station and the system board. This normally clear all carriage and cartridge errors, but these machines are quite awkward to take apart.

Posted on May 17, 2008

  • 1 Answer

SOURCE: cartridge failed

I just purchased new hp cartidges and I still get error massage cartidge #57 needs to be replaced.

The line on the printing at the end or far right of the sentence (like the last 3 or 4 words are faded)

this is for hp 7550 photosmart

Posted on Oct 29, 2008

Joed911
  • 4338 Answers

SOURCE: I have a HP 7410, every time I print I get three error messages.

Perform a semi-full reset on the all-in-one by following the steps below
1
Take out the cartridges from the unit .
2
Make sure the unit is connected to the wall jack directly without any surge protector.
3
Unplug the power cord from the back of the unit ( without turning off the unit ) .
4
Now press the # and 6 key together , while holding these keys down plug in the power cord back into the unit .
5
Do not release the keys after a few seconds u will find the hp logo or bars moving across the screen .wait while the unit turns off.
6
after one minute turn on the prnter . it will go into alligment phase > let it finish .
7
after its done > try to make a copy .

8 Allow the all-in-one to re-initialize. This may take a minute or two.
9 If prompts appear in the all-in-one display to set the front panel language and country settings, perform the steps to set this information.

Let me know if this helps.
If it doesn't, I will research it further. If it does please rate it.

Joe

Posted on Nov 21, 2008

  • 4 Answers

SOURCE: HP Photosmart 2610 printer - had been using the

Have you tried replacing the cartridges all together? That worked for me. I use HP 96 and 97 cartridges.

Posted on Jun 16, 2009

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I just purchased new hp cartidges and I still get error massage cartidge #57 needs to be replaced.

The line on the printing at the end or far right of the sentence (like the last 3 or 4 words are faded)

this is for hp 7550 photosmart

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Cartridge failed after replacing it wtwice


unplug and plug back in?
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c00035736&cc=us&lc=en&dlc=en&product=305375&dlc=en&lang=en

are you sure you have the correct one in the correct slot?

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As the previous message stated, I had the same problem and it was resolved by making sure that I used the original power cable. I couldn't find it at first and tried with three others all with the same error. Finally it was resolved by using the original.

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