Question about Westinghouse SK-32H240S Television
We would be happy to help get that fixed right away. Thefirst thing we want to ensure is that all connected equipment is on. Check whattype of cable is used to connect the TV to the receiver. If you are using a CoaxCable to connect the receiver to TV1, check the receiver's back panel forthe output name. If your receiver has a "TV CH 3/4 Out" (non-ViPReceiver): Tune TV to channel 3 or channel 4, back if it islabeled "Home Distribution" (ViP Receiver): Tune TV to channel62 or 75. If using non-Coax (RCA, Component, or HDMI) toconnect receiver to TV1, cycle through the inputs until picture appears; MostTVs have a "TV/Video", "Input", or "Source" button.We want to ensure that the TV and the receiver are connected properly, pleasevisit this link to for more information:http://www.dishnetwork.com/SupportSection/setup-receiver-totv. Once we havemade sure everything is connected properly, unplug receiver for 10 seconds thenplug it back in, this will reset the receiver. If we are still not getting apicture connect another component (VCR, DVD Player, etc.) to the same TV, usingsame cable, same input, and same channel to see if it works. If you get apicture with the other component give us a call at 1-800-333-DISH (3474) forsome additional troubleshooting. If it doesn't work with the other componentthen replace the cable that was used.
We hope these steps resolve the issue. We want to thank you for being a valuedDISH Network customer!
DISH Network Customer Service Representative
Posted on Feb 22, 2011
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Posted on Jan 02, 2017
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