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Simulation tests on page 82

Look on page 82 of the service manual. simulation 62 is for hard drive. i ran 2 and 3 and came up OK. should i run 1 to format the hard drive or will that erase everything.

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You need to format the hd , if you have e7 00 that means no communication to hd, you need to format it and reinstall system. I don't have the whole service manual, on some machine you have a copy of the system stored in rom, so that it will reinstall itself with a service procedure, check the service manual.On other models you need an image disk, which usually is distributed only to authorized service.

Posted on Apr 17, 2008

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Sharp AR-M550U code:E7-03


The E7-03 error code means the HDD is not properly installed or is dead. You can check the connections on the HDD and the MFP Controll PWB. You can also use Simulation 62-2 and 62-3 to check the read/write of the hard drive.

Sep 07, 2011 | Sharp MX-2300N Color Copier

1 Answer

We have a Sharp AR-M355U copy machine that we are going to be donating to a local charity. I was wondering if anyone knew if there was a hard drive on this machine, and if so, how would we go about...


Sim 62-1 will reformat the hard drive if there is one. On the key pad press POUND-STAR-CLEAR-STAR and enter SIM 62 copy button 1 copy button. If you cant get into sim 62 there is no hard drive. If you can get into sim 62-1 then follow the display press yes. and that will reformat your harddrive.

Aug 26, 2010 | Sharp AR-M355U Copier

1 Answer

07,010,43:49314 system error


Hi,
Here is the solution for your problem.
7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over the CAM, due to problems with the process motor gearbox.
1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or replace the lock arms.
3 1. Is there spilled ink around the printhead? Clean the print-head area.
Go to Step 4.
4 1.
Check the process gearbox for obstructions
or damaged.
4.2. Ensure the gears are correctly aligned and homed.
4.3. Verify the process shaft and drive module
shaft are at their home positions.
4.4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
5.2. Is the gear engaged properly?
Go to Step 6. Set the head tilt gear.
6 1. Use service diagnostics to run the Tilt Axis
Drive
test.
6.2. Did the test fail?
Replace the process gearbox.
Go to Step 7.
7 1. Use service diagnostics to run the Process
Motor
test.
7.2. Did the test fail?Replace the process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch
test.
8.2. Did the test fail?Replace the wiper drive clutch.
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
9.2. Use service diagnostics to run the Wiper
Drive
Test.
3. Did the test fail?
Go to Step 10. Replace the exit module assembly.
10 1. Use service diagnostics to run the Load
Maintenance Clutch
test.
10.2. Did the test fail?Inspect the maintenance drive system, replace any defective
parts.

Hope this helps and rate your response.
Thanks, SF

Feb 18, 2010 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Printer error 07,010.43:722 on phaser 8560 xerox printer


Hi eduardo580:
This your problem.

7,010.43: The printhead is stuck in the tilted position, or is not able to tilt forward to the print position, due to problems.

1 1.
Reboot the printer.
2. Did this correct the problem? Complete. Go to Step 2.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair/replace
the lock arms.
3 1. Has ink spilled ink around the printhead that
prevents the printhead from moving to its
center position? You should be able to
manually push the printhead right to left.
Clean the printhead area. Go to Step 4.
4 1. Does the X-axis motor drive the printhead to
it’s center position (so it can tilt forward)?
Go to step 5. Troubleshoot the X-axis drive.
5 1. Check the process gearbox for obstructions or damaged.
2. Ensure the gears are correctly aligned and homed.
3. Verify the process shaft and drive module shaft are at their home positions.
4. Did this correct the problem? Complete. Go to Step 6.
6 1. Has ink spilled on the head tilt gear on its
drive train (near left side of the printhead).
Clean the gears. Go to Step 7.
7 1. Use service diagnostics to run the Head Maintenance Wiper Clutch test.
2. Did the test fail?
Replace the wiper drive clutch. Go to Step 8.
8 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper Drive Test.
3. Did the test fail?
Replace the exit module assembly. Go to Step 9.
9 1. Use service diagnostics to run the Load Maintenance Clutch test.
2. Did the test fail?
Inspect the maintenance drive system,
replace any defective parts. Go to step 10.
10 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 11. Set the headtilt gear.
11 1. Use service diagnostics to run the Tilt Axis Drive test.
2. Did the test fail?
Replace the process gearbox.
Go to Step12.
12 1. Use service diagnostics to run the Process Motor test.
2. Did the test fail? Replace the process motor.

Hope this helps

Jul 25, 2009 | Xerox Phaser 8500/DN Printer

1 Answer

Xerox C2424 Error: 07.010.44:152562


Hi design811:
Here is your problem.
7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.
1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
arms.
3 1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
4 1.
Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 6. Set the headtilt
gear.
6 1. Use service diagnostics to run the Tilt Axis
Drive
test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step 7.
7 1. Use service diagnostics to run the Process
Motor
test.
2. Did the test fail?
Replace the
process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch
test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive
Test.
3. Did the test fail?
Go to Step 10. Replace the
exit module
assembly.
10 1. Use service diagnostics to run the Load
Maintenance Clutch
test.
2. Did the test fail?
Inspect the maintenance drive
system, replace any defective
parts.

Hope this helps

May 21, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Error code 07,010.43:59833. Service said I have to replace print head for 900$!


Hi jo47628:
Here is your problem:

7,010.43: The printhead is stuck in the tilted position, or is not able to tilt forward to
the print position, due to problems.

1. Reboot the printer.
2. Did this correct the problem?
Complete. Go to Step 2.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair/replace
the lock arms.
3 1. Has ink spilled ink around the printhead that
prevents the printhead from moving to its
center position? You should be able to
manually push the printhead right to left.
Clean the
printhead area.
Go to Step 4.
4 1. Does the X-axis motor drive the printhead to
it’s center position (so it can tilt forward)?
Go to step 5. Troubleshoot
the X-axis
drive.
5 1. Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 6.
6 1. Has ink spilled on the head tilt gear on its
drive train (near left side of the printhead).
Clean the
gears.
Go to Step 7.
7 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch
test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 8.
8 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive
Test.
3. Did the test fail?
Replace the exit
module
assembly.
Go to Step 9.
9 1. Use service diagnostics to run the Load
Maintenance Clutch
test.
2. Did the test fail?
Inspect the
maintenance
drive system,
replace any
defective parts.
1.
Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 11. Set the headtilt
gear.
11 1. Use service diagnostics to run the Tilt Axis
Drive
test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step12.
12 1. Use service diagnostics to run the Process
Motor
test.
2. Did the test fail?
Replace the process motor.
Hope this helps

Apr 22, 2009 | Xerox Phaser 8550DP Printer

1 Answer

Error code 07,010,43:13829 xerox c2424


Hi sales1stsupp:
Here is your problem.

7,010.43: The printhead is stuck in the tilted position, or is not tilting properly over
the CAM, due to problems with the process motor gearbox.

1. Reboot the system.
2. Did this correct the problem?
Go to Step 2. Complete.
2 1. Do the printhead lock arms rotate correctly? Go to Step 3. Repair or
replace the lock
arms.
3 1. Is there spilled ink around the printhead? Clean the
printhead area.
Go to Step 4.
Check the process gearbox for obstructions
or damaged.
2. Ensure the gears are correctly aligned and
homed.
3. Verify the process shaft and drive module
shaft are at their home positions.
4. Did this correct the problem?
Complete. Go to Step 5.
5 1. Verify the headtilt gear will engage. You can
manually set the headtilt gear.
2. Is the gear engaged properly?
Go to Step 6. Set the headtilt
gear.
6 1. Use service diagnostics to run the Tilt Axis
Drive
test.
2. Did the test fail?
Replace the
process
gearbox.
Go to Step 7.
7 1. Use service diagnostics to run the Process
Motor
test.
2. Did the test fail?
Replace the
process motor.
Go to Step 8.
8 1. Use service diagnostics to run the Head
Maintenance Wiper Clutch
test.
2. Did the test fail?
Replace the
wiper drive
clutch.
Go to Step 9.
9 1. Ensure the wiper is properly aligned.
2. Use service diagnostics to run the Wiper
Drive
Test.
3. Did the test fail?
Go to Step 10. Replace the
exit module
assembly.
10 1. Use service diagnostics to run the Load
Maintenance Clutch
test.
2. Did the test fail?
Inspect the maintenance drive
system, replace any defective
parts
Hope this helps

Apr 22, 2009 | Xerox WorkCentre C2424DN All-In-One Laser...

1 Answer

Error Code: 07,010.43:263647 The printer gives me the code and automatically powers down. Anyone know what this means, and how I can fix it?


From the service manual:

7,010.4x: PM_FAULT_HEADTILT_HOME_ERROR
The printhead is stuck in the tilt position by the tilt arms. The process motor gearbox
being out of sync can also cause this error.
1. Reboot the printer.
2. Verify the lock arms rotate correctly.
3. Check for spilled ink around the printhead.
4. Check the process motor gears for damage. Ensure the
process gears are correctly aligned and homed.
5. Verify the process gear box, process shaft, and drive
module shaft are at home position.
6. Verify the headtilt gear will engage, see the home
positioning procedure on page. You can manually
engage the headtilt gear.
7. Run the Tilt Axis Drive test.
8. Run the Process Motor test.
9. Run the Head Maintenance Clutch test, if the test fails
replace the clutch.
10.Run Wiper Drive test. If this fails inspect the wiper
drive system.

Since posting all these test would be impractical, let me know if you need the service manual and I can send it your way. Thanks and please take a moment to rate as fixya.

Mar 10, 2009 | Xerox Phaser 8400 Laser Printer

1 Answer

8500 PHASER PRINTER ERROR 9,036.44:19335


· 9,036.44 Magenta Ink Stick Count Fault

One of the magenta (red) sticks is broken or stuck not advancing in the ink loader.
I normally take a screw and twist it into the ink sticks and slide them back and out.
More then likely you will find a broken or jammed stik.
Also be sure it is not a phaser 8400 stick at the shape of them are slightly different and will not actuate the sensor.
Here is also a test procedure for the ink loader.
Use this procedure to test if an Ink Out Sensor?s flag works correctly.
1. Remove ink sticks from the ink loader?s channels.
2. Place the printer in Diagnostics Mode by:
Service method
a. Turning on the printer and as XEROX appears on the screen, press and hold the Back and Help button until Beginning Service Mode Initialization appears.
b. Scroll to and execute test Monitor: Sensors
Customer method
a. While error code displayed, press UP arrow and OK key.
b. Scroll to Troubleshooting: Service Tools: Enter Diagnostic Mode. (Printer restarts).
c. Select test 82: Monitor Sensors. Press OK.
d. Scroll to 01: Exit Diagnostics and press OK to return to customer mode.
3. Insert the clean eraser end of a pencil thru the lowermost oval slot. (The eraser end of a pencil closely simulates the bottom rail shape of a Xerox ink stick.)
Slide the pencil down the white channel guide until the sensor is tripped. A sensor change is displayed on the control panel. When the flag is depressed, the front panel will read <color> Ink Present H. When released, the reading will change to L. The test will only display a reading when a sensor change occurs. If a flag is stuck, no sensor reading will be displayed on the front panel.
1. If the sensors are not working properly, follow standard service procedures and replace the ink loader assembly.
2. If the ink out sensors work correctly, identify the ink stick(s) being used in the printer.

Apr 19, 2008 | Xerox Phaser 8500/DN Printer

1 Answer

PHASER 8550DP


Your yellow ink sensor is stuck

Testing the Ink Out Sensors Use this procedure to test if an Ink Out Sensor?s flag works correctly.
1. Remove ink sticks from the ink loader?s channels.
2. Place the printer in Diagnostics Mode by:
Service method
a. Turning on the printer and as XEROX appears on the screen, press and hold the Back and Help button until Beginning Service Mode Initialization appears.
b. Scroll to and execute test Monitor: Sensors
Customer method
a. While error code displayed, press UP arrow and OK key.
b. Scroll to Troubleshooting: Service Tools: Enter Diagnostic Mode. (Printer restarts).
c. Select test 82: Monitor Sensors. Press OK.
d. Scroll to 01: Exit Diagnostics and press OK to return to customer mode.
3. Insert the clean eraser end of a pencil thru the lowermost oval slot. (The eraser end of a pencil closely simulates the bottom rail shape of a Xerox ink stick.)
Slide the pencil down the white channel guide until the sensor is tripped. A sensor change is displayed on the control panel. When the flag is depressed, the front panel will read <color> Ink Present H. When released, the reading will change to L. The test will only display a reading when a sensor change occurs. If a flag is stuck, no sensor reading will be displayed on the front panel. If it doesnt change states you need to replace the ink loader

Mar 08, 2008 | Xerox Phaser 8550DP Printer

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