Question about Canon PIXMA MX870 Wireless Office All-in-One InkJet Printer

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Pixma mx870 printer error

Getting 6C10 error on pixma mx870 printer

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It's probably a waste absorber issue.

A fix from FixYa Support:

1. Start with printer off
2. Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
3. While holding the Power button, release the Resume Button.
4. Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
5. Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
6. Turn off the printer and turn on again

http://www.fixya.com/support/t5998845-error_code_6c10_mean

Hope this helps.

Posted on Sep 27, 2010

  • RobGL Jan 13, 2011

    I had this problem intermittantly and some of the solutions here appeared to help. However the problem returned and became permenant. Canon tech support say it is not recoverable and they will replace the machine if it is under warranty. I suggest if you see this code you return the machine while it is still under the gauarantee.

  • giovneri Jan 26, 2011

    thanks for now working..

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Try keeping the paper only in the bottom tray (there's a tray in the bottom) Try pulling any paper out of the top and just close that top tray. Open up the head so that u can see the ink cartridges and turn the printer on and off and maybe it will center itself again. If it's still not working (even if lights aren't red and print head wont align in the center) try manually moving the head back and forth like 18 times so you can lubricate that rail in the back that's holding it. After that, re-turn it off and on again.

Posted on Aug 02, 2010

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The solution i have found for this is to remov the print head and clean it manually with a Q-tip and either rubbing alcohol or commercial degreaser (depending on what you have available). This error is caused by ink sticking to the print head due to irregular cleaning of it.
1. Get your printer so that it is at the "home" screen. To do this you may have to follow the procedure at http://www.fixya.com/support/t5998845-error_code_6c10_mean
2. Open the lid of your printer and remove the ink cartridges, carefully placing them upside down on a surface you don't mind possibly dirty-ing up a bit.
3.. Remove the Print Head. This can be done by flipping up the grey arm that closest to you on the head assembly. Once the arm is pppped up, remove the print head itself (the black object towards the back of the assembly.
5: on the bottom of the print head that you have just removed, use a Q-tip and rubbing alcohol / degreaser to clean the ink off of it. Be careful not to put to much pressure on anything.
6. Throw it all back together and you should be good to go.

Posted on Jan 19, 2011

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Printer error on cannon mx870

Posted on Oct 26, 2010

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Posted on Jan 02, 2017

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I'm getting the error message 6C10. What is going on?


This error seems to be related to the Ink Absorber being full, this runs of a counter and not off the actual amount if ink, so re-setting it once or twice should be fine. Try this method below.I found this solution from another user on FixYa.
  1. Start with printer off
  2. Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
  3. While holding the Power button, release the Resume Button.
  4. Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
  5. Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
  6. Turn off the printer and turn on again
I hope this helps, If so please rate this response Thank you for supporting the Fix-Ya Community
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My canon mx870 is showing 6c10 error


It's probably a waste absorber issue.

A fix from FixYa Support:

1. Start with printer off
2. Press and hold resume Button (triangle in the circle) and click "Power" button. Green led should be on
3. While holding the Power button, release the Resume Button.
4. Without releasing the Power Button, click "Resume" button for two times and release Both Buttons.
5. Click "Resume" for four times then soon click "Power" button, to confirm the selected action (reset counter absorber).
6. Turn off the printer and turn on again

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Getting error 6C10


hi juanc, i am happy to assist you

just follow these steps

1.Start with PRINTER OFF
2.Press and hold RESUME Button (small triangle shape in the circle) and click POWER button.
3.Green led should be ONWhile holding the Power button, release the Resume Button.
4.Without releasing the Power Button, click RESUME button for two times and release Both Buttons.
Click RESUME for four times then soon click POWER button, to confirm the selected action reset counter absorber.
5.Then Turn off the printer and turn on again
.

Hope it will work for your,Good Luck

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MX870 Error 6C10


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Just purchased, refurbished, Canon MX870 printer is giving me a 6c10 error...how do I clear the error?


Try to follow these steps:
Try keeping the paper only in the bottom tray (there's a tray in the bottom) Try pulling any paper out of the top and just close that top tray. Open up the head so that u can see the ink cartridges and turn the printer on and off and maybe it will center itself again. If it's still not working (even if lights aren't red and print head wont align in the center) try manually moving the head back and forth like 18 times so you can lubricate that rail in the back that's holding it. After that, re-turn it off and on again.
hope it will solve the issue, do rate the solution if got help

Dec 02, 2010 | Canon PIXMA MX870 Wireless Office...

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