Question about NetGear WGT624 Wireless Router

3 Answers

I am not connecting to the internet with my router. This happened after a power outage. The wifi/network part is working but it wont connect to the internet. When I plug my pc directly to the internet with a cable, it works but when I use the router, nothing. I can share files with anyone on the network but just no internet. Help

Posted by on

  • 1 more comment 
  • Raphael Josiah Jul 04, 2010

    I am able to access the internet IF the netgear router is not in the mix. The internet light on the router does not go on at all. Whe wifi is working on the netgear router but just not the internet. i dont know if a fuse is gone. But the internet light do not come on at all.

  • Raphael Josiah Jul 04, 2010

    You are 100% correct on the WAN port suggestion.

  • Raphael Josiah Jul 04, 2010

    Yes, it helped. But I use laptops around the house and the wired thing will be pointless. Thank you very much for your speedy answer.


×

Ad

3 Answers

  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 903 Answers

The first thing to try is to reboot your router. Most routers have an on/off switch -- switch it off for 30 seconds, then switch it back on and see if you can connect to the Internet once it boots back up.

If that doesn't work and you can connect to the Internet by plugging your PC directly into the wall jack, there might be a problem with the router's WAN port. What kind of Internet service do you have -- DSL? Cable? Fiber optic?

Also, when you plugged your computer directly into the wall to access the Internet, did you use the same cable that goes from the wall to the router? If not, it might be the cable that's bad -- try using a different cable from the router to the wall.

Posted on Jul 04, 2010

  • Raphael Josiah Jul 04, 2010

    I have wireless LAN. Not dsl or fibre optic. I HAVE used the same cable to connect directly to my pc to test the wire. I do think it have something to do with the port. This happened after a power outage. When the power came back on, the netgear internet did not come back on.


  • gggg Jul 04, 2010

    It definitely sounds like that WAN port has gone bad on the router. If the Internet connection works through your computer and the router's other functions are all operational, there's really no other variable it could be than the port itself or something internal to the router that controls the port.

    Unfortunately, there's really no way to fix that yourself, and taking it somewhere to have it repaired will almost certainly be more expensive than replacing it. Newer routers are coming down in price -- you can get a TP-Link wireless router that supports 802.11b and g like your router does, but also supports 802.11n, for only $21.99 if you buy it by 7/15. I'm not sure if that particular router has everything you need, but there are many more options that will still be cheaper than trying to get your current router repaired.

    In the meantime, I'm not sure what operating system you're running, but if it's a current version of Windows, you should be able to plug your main PC into the wall jack and enable Internet Connection Sharing so that the other computers on your network can still get online by using your PC as their router. This may slow the network down some, but it's only intended as a temporary fix until you purchase a new router.

    Sorry that there's nothing more to be done, but I hope this helped.

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

    Guru:

    An expert who has written 7 tips or uploaded 3 video tips

  • Master
  • 468 Answers

Hi,

At this point I would suggest a power drain on both Router as well as computer, to do so, Turn off the router and computer, uplug the power cable, and keep on holding the power button (both router and computer) for 20 secs (make sure power cable is unplugged). Now pluggin and try to connect to Internet. If still not, continue with the below steps:

The best way to check if the computer can access to Internet is to boot the computer to "Safemode with Netwroking", to do so, restart the computer and as soon as it restarts keep on tapping F8 key, now select "Safemode with Networking" from the Advance boot menu. Login to Windows & select the Wireless Network and try to connect to internet. If you are able to connect to Internet then the issue is with the firewall on you computer, contact the firewall manufacturer for settings. If you are still unable to connect to Internet, then the internet setting are not correct, you may need to contact the ISP or router manufacturer.

Posted on Jul 04, 2010

  • Raphael Josiah Jul 04, 2010

    Hello,

    I am able to access the internet IF the netgear router is not in the mix. The internet light on the router does not go on at all. Whe wifi is working on the netgear router but just not the internet. i dont know if a fuse is gone. But the internet light do not come on at all.

×

Ad
  • Level 3:

    An expert who has achieved level 3 by getting 1000 points

    Superstar:

    An expert that got 20 achievements.

    All-Star:

    An expert that got 10 achievements.

    MVP:

    An expert that got 5 achievements.

  • Master
  • 10,865 Answers

Hello. First of all call your internet provider and report the problem to them as it could well be their equipment and not yours. Ask them to check your signal strength. Finally ask them to talk you through the process of reconnecting to their internet connection. J.

Posted on Jul 03, 2010

  • Raphael Josiah Jul 03, 2010

    I mentioned that I get Internet from my provider IF I plug it in directly without the router.


×

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
goodluck!

Posted on Jan 02, 2017

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

I can connect to the wifi networks; but cannot connect to the internet.


If you have a seperate modem and router then those two devices are not talking to each other. Typically unplugging the power from both, wait 15 seconds and plug in the router first, wait 30 seconds then plug in the modem. You may also have an outage and may need to contact your ISP. Also you can try plugging in a computer directly to the modem to verify connectivity.

Oct 01, 2013 | Generic C Crane Super Usb Wifi Antenna 3

Tip

Multiple Computers on Same Network, Continual Internet Connection Dropout


After adding that second or third computer to your home network are you constantly fighting over who's using the internet connection? When your high schooler logs into his facebook chat, are you getting dropped off of your internet connection?
Or have you added a wifi router and is your whole network not staying connected like it did before you added your wifi?
These are common issues and we answer these questions often at FixYa.
Here is s a tip that will get you past the internet connection being dropped by someone else on your network attempting to log into the internet or help you get that wifi up and working with out all the cut outs and drop offs.

Follow this simple procedure and you'll be amazed!
1. Turn off everything. Turn off computers, routers, modem, printers... everything that's on your LAN (local area network) or home ethernet.
2. Turn on your wireless router next. With the ethernet cable connected to your wifi router to your modem and let it cycle up to running. If you aren't running wifi, do this with your main router. Make sure your modem and everything else is still off.
3. Turn on your modem (enet cable attached to wifi router or main router) and let the modem cycle up to running.

What you've done is allowed your wifi router to be established as the "MAC" Address for your modem. Modems look for a single MAC address. Once the router has this address, the router will maintain the connection with the modem and the internet, AND will assign MAC addresses to your computers, network printers, network routers etc, while still maintaining your connection to the internet.

4. Turn on all other peripherals, computers and network printers. At this point the order of power up isn't important, because your router will be assigning separate addresses to all the computers, etc on your network.

That's it! The secret's out! Just keep this handy... remember if you have power outage, you'll need to reboot in this order again... Happy Home Networking

on Dec 02, 2009 | Computers & Internet

2 Answers

Power outage unable to connect wirelessly e1000


Make sure power is back up. Check both ISP modem and router indicator lights are normal. Test ISP connection with cable. If all is still OK then use the reset button in the back of the router.

FYI - ISP modem might also have a reset. I had to this for TV even though everything said OK.

Aug 29, 2012 | Cisco Linksys E1000 WirelessN Broadband...

2 Answers

My belkin router n3000 stopped working out of the blue , internet connection shows up but no internet


Try recycling the router by unplugging it then after 20 seconds plug it back in. See if you can stay connected. If not, unplug the modem and the router, then plug the modem in and let it cycle up for about a minute or two, then plug the router in and let it cycle up.

If you turn your computer and router off at night, then when you turn them back on, if the router boots up before the modem, it will have connection problems. A power outage in the house causes the same thing if the router cycles up before the modem.

Jun 08, 2012 | Belkin Wireless Surf Router (F7D2301)

1 Answer

DIR-615 , power led blinks always, wifi and internet not working


1. check connection by 1st pinging the network card That is go to the dos window and type " ping 127.0.0.1 you should get 4 replies.
if not then you need to check the driver set for you network card.
2. check the ether net cord with a know good one
3. reset the router by unplugging it and reboot the pc
4.Call your ISP to check for outages
5. check the power adapter it may be faulty.

Apr 28, 2010 | D-Link DIR-615 Wireless Router

1 Answer

Wont connect to internet


To connect to the internet using wifi on the iPod touch, just follow the following steps:
Firstly, you should be in a wifi zone(an area where you can access wifi) or if you want to use it at your house with your residential internet connection, just get yourself a wifi router(shouldn’t cost more than $50-60) and configure it with your residential internet Once you are in a wifi zone, on your iPod touch, go to:
Settings > Wifi > Turn your wifi ON > Select a wifi network > Key in the WEP(only if asked for) > Connect
Once you’re done with this, you should get the IP settings and be able to surf the internet with no problem.
Note: At times when you’re too far away from the wireless router or a big thick brick wall is separating you and the wifi router, your iPod might show the network as available and you would also be able to connect to it, but surfing the internet using it would become a problem. If this happens to you, don’t worry, just move closer to the wifi router and it shouldn’t pose any other problems. Happy Surfing!
dont forget to rate me.....

Apr 05, 2010 | Apple iPod touch

1 Answer

Wont connect to internet


Yes you hve to setup the router again, the wireless setting especially.
Turn mac control off in wireless security and let me know how you get on.

Jan 21, 2010 | Linksys Wireless-G WRT54G Router

1 Answer

I can't access the internet via my Optus Netgear


I am having exactly the same problem. It occurred on Sunday 17th. I have phoned Optus who seem unable to work out what has happened. It will work wirelessly but not recognise it when set up via ethernet cable.

Jan 17, 2010 | NetGear CG814M Wireless Cable Modem...

1 Answer

I moved and trying to get my wireless going again to my lap top. I have my internet connection hooked up but don't know what to do next.


Here's how to get the router communicating with your modem.
You stated you've got internet hooked up, so I'll assume it's working..

So here's the procedure:
1. Turn off your modem (you can leave it connected .. just turn it off.
2. Turn off computer, router and any printer.
3. Make sure you've got a ethernet cable connected between your modem and wifi router.
4. Turn on the power to your Router ONLY. and let it boot up.
5. Now turn on your modem and let it boot up.. it will find your wifi router and all lights should lite on the modem.
6. Turn on your computer and it should find the wifi signal and you should be ready to go!
Keep these instructions and follow this procedure if you have a power outage... the sequence of events is the key.
let me know if I can assist you further!

Dec 05, 2009 | D-Link 802.11g Wireless Router WBR-1310...

1 Answer

Router quite working. Wireless does not work nor


Follow this procedure :
  1. Turn off all components on your network - computer, router, modem, printers and any wifi laptops
  2. With the ethernet cable connected only between the modem and the router TURN THE POWER TO THE ROUTER ON and let it boot up.
  3. Turn on the modem and let it boot up to all lights on.
  4. Connect / boot up any and all other components on your network.
Keep this order handy in case of a power outage. Best of successes!

Dec 04, 2009 | Linksys WRT160N Wireless Router

Not finding what you are looking for?

Open Questions:

See all NetGear WGT624 Wireless Router Questions

NetGear WGT624 Wireless Router Logo

Related Topics:

50 people viewed this question

Ask a Question

Usually answered in minutes!

Top NetGear Computers & Internet Experts

Prashant M
Prashant M

Level 3 Expert

2260 Answers

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Les Dickinson
Les Dickinson

Level 3 Expert

18394 Answers

Are you a NetGear Computer and Internet Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...