Question about HP Photosmart 2610 All-In-One InkJet Printer

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The printer will print out copies. But it will not print anything off the internet. Both color and black cartridges have been replaced. I even replaced the usb001 cord thinking that may be the problem. It sends the document to the print queue but nothing gets sent to the printer.

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  • 10,406 Answers

Click Start
Click Control Panel
Click Printers
Click on the HP printer

Does it show as "offline" ? If so, click to go "online".

Look at the display on the printer. If it shows "offline", click to go "online".

If you still have a problem, go back to the Printer screen, and DELETE the printer.
Disconnect the USB cable from the printer.
Restart your computer.
Reconnect the USB cable, and Windows should "detect new hardware", and re-add your printer.

Posted on Jul 03, 2010

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Posted on Jan 02, 2017

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