Question about Kodak EasyShare Thermal Photo Printer

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My pictures are getting yellow streaks as they print out

My printer will not print out the pictures correctly. Even when I replaced the ink and blank picture films, it still will not print out the pictures evenly. Is there a place I can send it for repairs?

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If you are getting "yellow streaks", run the Kodak "print-head-cleaning" software, to see if that helps.

Be sure to compare the cost of "repairing" the printer to that of buying a new printer (that would use the same ink-cartridges).

Posted on Jul 03, 2010

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Officejet pro l7780 not printing


OfficeJet 7880 Not Printing


A little more information would have been helpful in troubleshooting this problem. Did the printer ever work correctly? Did it just start printing yellow lines one day? Has it been out of use for a long time or, did you buy it in this condition. Also, is your computer a Windows PC or a Mac and which version of the OS are you using?


If you don\'t have the manual, you need to download one. I saw a link in a previous post or you can go to HP.com. The manual is crap as far as troubleshooting but it has all the part numbers of ink cartridges and printheads.


From the skimpy info you have supplied, I am going to assume there is something wrong in the ink supply system.


1. First you need to print a test page to find out if anything other than yellow can get to the paper. Find the HP Printer Utility. Again, not knowing what computer and OS you are using, I can\'t give you any explicit info. On Windows you might find something in Control Panels>Printer or under Programs you might find the HP Printer Utility. On a Mac maybe System Preferences>Printers or Go>Applications>HP Control Center.


2. If it only prints yellow boxes, or yellow boxes with streaks, you can run the Clean Printheads utility and reprint the test page. If you get more yellow or other colors start to show up, this indicates there\'s something wrong in the whole ink supply chain.


The HP 7xxx printers use the CYMK color system and have separate ink cartridges for each color: cyan, yellow, magenta, and black(K). In addition, the printheads are separate from the ink cartridges: yellow/black printhead and cyan/magenta printhead.


3. The problem could be in the ink cartridges or the printheads, or both. If the printer has been sitting for a long time, the ink will gel and clog up the whole system. Check the ink cartridges first. Are all four of them installed? Are they HP brand? Take them out one at a time, shake them and the reinstall them. Print another test page. Did anything change?


4. If more colors are printing, even with streaks, you should probably replace all the cartridges with GENUINE HP cartridges that are not expired. This could cost you $50-$60 on an eBay purchase but if you buy non-HP, or expired cartridges, you will not be a happy camper, long term. If you want to do this on the cheap, buy a black cartridge and see if you can at least start printing text. If you\'re making progress, you can buy the color cartridges later.


5. If replacing the cartridges fixed the problem, you\'re home relatively "free". If you have to replace either or both of the printheads, this can be expensive. They can run from $50-$100 each, so you\'ll have to make a decision on how much you want to spend on a printer that sold for $175 at Costco 6-7 years ago. Don\'t get me wrong, this is one of HP\'s better print engines but you will have to make an economic decision based on how much it\'s going to cost to bring this printer back to life. You can probably pick up a used 7xxx printer on Craigslist for $50-$75.


Hope this helps.

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I replaced both cartriges (Black and Color) and when I print, the yellow color does not print. Even on the test page, the color setion at the bottom is blank where the yellow color block should be printed....


You can dab the bottom of the color cartridge on a damp paper towel, check the streaks left behind, if there is no yellow either there is no yellow in the cartridge or it's just plugged. Dab it a few times on a wet towel, if still no yellow, you need another cartridge.

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When I had the same problem, I found out, that Epson did not like Generic Ink. As soon as I replaced it with Genuine Epson Ink, it was fine.

Make sure you do Maintenance, Nozzle Check and Head Cleaning. You might be clogged?

Good Luck.

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lynchfam3 it is problem with the print head so call you can do is print head cleaning and make sure you are using genuine kodak ink cartridge and if still the same issue then try and use the printer in standalone mode i.e try and copy something and check if the image quality is still the same or not if yes then it is print head issue and you need to contact kodak tech support they will replace it for you without any charge.......

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My printed page has yellow streaks on it. I have cleaned the roller mat, it just gets junked up again


I had the same problem. I was using a refurbished yellow cartridge which have never given me problems before. This particular cartridge ran fine until it was almost empty then I had yellow streaks showing up all over my pages and the roller in the printer was covered with yellow ink. I cleaned it a few times but that made no difference until I replaced the ink cartridge. Now it is printing clean again.

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Your yellow problem sounds like a bad yellow developer housing. Take the drum out and look at the developer housing, You will need a flash light to do so. See if the roller is solid yellow. Even if it is there may not be any developer left in the housing.
The Cyan sounds like the drum since it gets worse as it prints.
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Dark streaks are an indication of "burned" or overheated ink. This will occur when the printer sets for a long period of time and nothing is printed. The problem will usually disappear after 50 pages or so, unless the printhead is damaged.

If the print remains dark, the printhead will need replaced.
(Very expensive)

(Dark print can also be caused by using Non-Xerox ink)

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