Question about Bose Wave music system Multi-CD Changer 3-Disc

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Out of the blue, our 3-yr old single disc Bose Wave system has begun "Reading Disc" upon insertion of a CD (this is normal); but then returns a "Not Playable" error a few seconds later. It happens with every disc we try. We've tried unplugging the system hoping it might "reboot", but are still getting the error. For all the marketing hype implying the quality of Bose systems we are very disappointed if this product has failed after such a relatively short time. Any ideas to resolve this issue would be appreciated. Thx.

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This _might_ be caused by dust or dirt on the read lens of the CD player. The lens projects and reads a beam of light that is bounced off the surface of the CD surface to play the tracks.

Open the lid as if to load a CD. Remove any existing CD. Direct a short blast from a can of compressed air at the lens - or you could use a small artist's paint brush and gently wipe the surface of the lens to dislodge the dust, etc. Do not touch the lens with fingers. etc. as any oils will disrupt the light - and attract dirt and dust.

Load a CD and attempt to play.

Good luck!

Posted on Jul 04, 2010

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http://www.bbb.org/boston/business-reviews/department-stores/the-tjx-companies-inc-in-framingham-ma-97/

Bose
PO Box 9168
The Mountains
Framingham, MA 01701

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