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Need to make some changes to the main greeting on our Lucent - Partner Mail vs system. Some of our employees name and/or extentions #'s have changed and can't seem to do it. I know in our office you must do it from extention 10 or 11

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  • 16 Answers

You can download the complete user manual here:

http://support.avaya.com/css/P8/documents/100008229

You have a fun system! The manual will be like gold for you! Have fun! If you need more help I would be happy to assist!

Posted on Jul 04, 2010

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1 Answer

I need to change the system greeting (not individual) for my Lucent phone system model 7311H14E-003


What happens when you dial 777 on the intercom? If you get Partner mail, then it's a start. Now you just need to find out which one and the admin password. Normally it's 99 for admin access and the password is defaulted to 4321.

I'd be searching the internet for a manual.

Carl

Jul 13, 2012 | Lucent PARTNER18 Corded Phone

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Lucent Partner 5.0 616 Phone System with Voicemail and CallerID - Refurbished (SPATPRTACSVM): This is on Partner Mail VS. When I go into voicem...


Right, but to get to the Admin area, you need to log into the system administrators mailbox. That will need to be reset before you can change the AA greeting.

You can contact dstech1.com, they will reset for $55 (with a credit card). Or you can call Avaya, they will reset for $300

May 17, 2010 | Avaya Lucent Partner 616 Phone

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How do I reprogram the main message on my Lucent Partner 18D and how do I access a line where my employee quit, so I can get her messages?


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234. If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. ,3 for greetings, 1 for auto attendant number, 1 for day greeting 2 for night( if your using a night key at the receptionist station then it usus the night greeting) # to go past selector codes, 1 to start recording 3 to accept greeting hang up when done.
As far as the employees voicemail messages, while in the voicemail administration you can reset her password in the "administer mailboxes" prompt which is either 2 or 4 depending on the voicemail type you have. that will reset her password back to 1234.

Apr 13, 2010 | Lucent PARTNER18 Corded Phone

1 Answer

I have a lucent 18d partner phone system and I need to get into the hidden extention to change the automated voice message and can I use anyphone or the main one and how do you know what the main Phone is


Depending on the type of vioce mail you have your administration mailbox is either 0 or 99 with a default password of either 1234 or 123456. Accessing the admin mbox can be done from any extension.

Jan 28, 2010 | Avaya Lucent Partner 616 Phone

1 Answer

Hi I have a Lucent Partner 18D phone. I can't


Intercom 777
enter admin extension (0)
enter password (1234)
Option 3

Jul 28, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Need instructions to change the greeting


See this.
http://dstech1.com/changing-the-greeting-on-voicemail/

Jul 14, 2009 | Avaya Lucent Partner 616 Phone

1 Answer

I need to change the main company greeting


dial voicemail, when prompted for mailbox
99#
1234#
9
3 for AA
1 for day 2 for night
6 to modify menu
press star (*) pound (#) (you arent messing with selector codes
record greeting there. 21 to rerecord, 23 to listen
Make sure you press # to save when finished

Jan 07, 2009 | Lucent PARTNER18 Corded Phone

1 Answer

Lucent Partner 18D


Which voicemail do you have?

Partner Messaging?
Partner Voice Messaging?
Partner Mail VS?

Jun 27, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

Please help


Which partner voicemail do you have?
Partner Messaging.
Partner Voice messaging?
PartnerMail VS?

Jun 20, 2008 | Lucent PARTNER18 Corded Phone

1 Answer

CHANGE GREETING


Depending on the type of voicemail you have, you''ll have to login to the admin mailbox. That's done by pressing your voicemail key or intercom 777. If you have a Partnermail VS the admin mailbox is 99 with the default password of 1234.If you mave a Partner Messaging System the admin mailbox is 0 with a default password of 1234 or 123456. Once your into the admin mailbox press 9 for admin programming. 3 for greetings, 1 for the auto attendant #.press 1 for the day menu or press 2 for night menu and 6 to modify the menu. press *# to skip selector codes.Press 1 to record your new greeting 1 to stop recording. Press *# to approve or 21 to re-record hang up when finished.
hope that helps out

May 22, 2008 | AT&T Lucent MLS-12D Phone

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