Question about SanDisk Sansa e250 MP3 Player

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I've hardly used my sandisk in the past year since i got it as a gift. At first I couldn't get it to turn on even after powering. Finally it came on. Used it several days and now can not turn it on or power it again. Is there a way to reboot it?

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  • kakima Jul 03, 2010

    Press and hold the power button for at least fifteen seconds. Does it turn on?

  • janicej1 Jul 09, 2010

    no it doesn't turn on. I have tried this multiple times.

  • janicej1 Jul 09, 2010

    I can not figure out how to take off the back. There are no screws or clip sites. I do not want to hurt it.

  • janicej1 Jul 09, 2010

    No, what now? There is no way to open the back to check on the battery.

  • kakima Jul 09, 2010

    It's a Sansa e250, right? There should be four Philips-head screws on the back. Are you sure they're not there?

  • janicej1 Jul 10, 2010

    It's a Sansa Fuze. There are no screws on the back or anywhere.

  • kakima Jul 10, 2010

    Okay, that's a completely different situation. You originally posted this question in an e250 area, so all the suggestions were geared toward that device. This is the first indication we've had that it was actually not an e250 but a Fuze.

    Instead of merely holding the power button down, you've tried sliding it all the way up and holding it there for fifteen seconds, right?

    The Fuze doesn't open in the back, and it doesn't have replaceable batteries. I hate to say it, but you just might have a dead device.



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Remove the back and check and see if the battery isn't fully connected

Posted on Jul 04, 2010


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