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Freezer not working but refrigerator is...I smelled wires getting hot and unplugged the whole unit and waited about 30 minutes then plugged it back in and noticed the next morning that the refrigerator was working but the freezer wasn't

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Refrigerator can not work unless freezer does / as the ref get's it cold form the freezer in 99 % of all f-ref units . so the burning smell may have been the def heater's look for frost build in back of freezer and possible a evap fan failure . / make sure the fan in freezer is woking .. mm

Posted on Jul 04, 2010


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Jul 25, 2012 | Whirlpool Refrigerators

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I have an Avanti Upright Freezer, Model #310VFYWH. It quit working recently. I've unplugged the unit and waited 15 minutes, then plugged it back in. Still won't work. Today I pulled it out from the wall...


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Dec 13, 2010 | Avanti Kitchen Ranges

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My freezers compressor is getting very hot and the freezer is not freezing

Hi and welcome to FixYa. I am Kelly.

A hot compressor and freezer not working properly can be a few things.

1. The Compressor may not be running at full speed due to a dragging rotor or a bad run capacitor. Additionally a weak thermal overload / Klixon and or PTC relay on the compressor itsdel can cause the same symptom.

2. The Evaporator is clogged with ice due to a defrosting problem causing poor airflow through the evaporator coils and lower freezer temps.

Here is what I recommend you do first off.

A. Unplug the unit for about 30 minutes to allow the compressor to cool down. At the end of that 30 minutes just as you plug in the unit have someone listen to make sure the compressor starts and runs properly. If it runs properly at that point it can still be any of the items described in paragraph 1. above.
1) Montor the temps after the 30 min off period for 24 hours. If it is normal fine. If not see next paragraph.

B. Poor freezer temp condition persists perform a MANUAL defrosting:

Again unplug the unit. Remove the contents of freezer and place a fan blowing into the freezer section for a little 2 hours. This will make a water mess so be prepaired. After the 2 hours plug the unit back in and reload the freezer contents. 4 - 6 hours later check your freezer tremos to see if they have returned to normal. If the temps are normal your unit has a problem with the defrost cycle and will require further service to correct the defrosting problem.

There is a bit more but the above is a good start. If you stillhave the problem reply here and we can go into the defrost circuit or compressor troubleshooting procedures.

Thanks for using FixYa.


Mar 27, 2010 | Frigidaire FRS26R4A Side by Side...

1 Answer


Certainly try it out after removing any ice if present in the freezer. The fridge usually has a safety device which gets activated if the door is kept open for a long time to prevent burnout of the compressor. Turn off the power, wait for 6 min and again switch it on. If the safety had stopped the compressor earlier, it will start now.......sodeep

Oct 06, 2009 | Sub-Zero 650 / O Bottom Freezer...

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Problem with Whirlpool side by side refrigerator (Model ED25RFXFW01). Approximately 6 weeks ago, I found the refrigerator had quit cooling and ice in the ice maker was melting. The top half of the freezer...

sounds like a defrost problem ...
maybe the heater or defrost thermostat is bad...

he should bypass the timer and jump the heater to see if its woking...if not then i would remove the heating element for further testing. if the heater checked would only leave the defrost timer to blame.

good luck

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2 Answers

Kitchen Aid #KSCs25INSS01: Outside of Freezer is very hot, jumped down to -15 degrees - will not allow readjustment.

I recently had the same issue of the sides/center becoming hot on my kscs25inss01. The cooling fan would not come on. I kept unplugging and waiting for a while then re-plugging in to get the fan to work for a while (it would run about 12 hours then get hot again, it also takes 7 minutes for fan to come on after plugged in). I also placed a small box fan at the rear vent pulling the air out. I ordered the contoller board and replaced it, now, the fan comes on and it is staying cool.
I removed panel in lower back,
removed inverter box next to compressor,
removed gounding wire on frame,
then removed the controller box - metal box along side of refrigerator
Popped out old board ,
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May 24, 2009 | KitchenAid Superba KSRG25FK Side by Side...

1 Answer

Burned electrical smell from the freezer compartment

I would check the defrost thermostat usually a button type switch with 2 wires on it mounted to the freezer coil. Size depends on type ; 1 type is about quarter size, 1 is about dime size, and electronic sensor (not had one burn out but the board could smell like your description but I believe these are not in the freezer section).

I have had these cook out and smell up the freezer section before. And if they go out guess what it wont defrost either. If your fan motor goes out it might smell and wont cool all over but the frost should be minimal.

Also a bad defrost heater could make a smelly situation it is usually a black rod or aluminum colored and the rubber ends can burn and make a smell.
If you find its the heater, I would replace the defrost thermostat as well. Its suppose to cut off the heater before it gets too hot.

If this helps you find your problem please rate me as high as possible if not please post back with more information as to what you did find. Thanks for using fix ya and good luck.

Mar 29, 2009 | Kenmore Refrigerators

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