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Computer boots up but wireless keyboard and mouse not recognized. Hard wired wont work either. I have the Model 5187utf and the HP Pavillion m7050e computer.

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Try the wireless keyboard/mouse on another computer, to verify that they are working correctly.

Try the "hard-wired" keyboard/mouse on another computer, to verify that they are working correctly.

If so, then it's your computer's motherboard that needs to be replaced (exact replacement or an upgrade).

Posted on Jul 03, 2010

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