What do I do don't have a product code for the 3D program ?
Hello I brought a Desginer 1 USB its a 2007 its use and I got the 3D embroidery systerm version 7.25 with the machine. I can not open it because I don't have the product code? the people could not fine it so far, and there are several disk that won't work untill I load this program into the computer and then transfer it to the sewing machine! I can sew and embroidery right now, but would like to use this extra program that came with the machine. after paying so much for the machine, I don't really want to buy a new 3D or 4D program for it. its up in the hundreds of dollars,and more!. I love the machine and it works great, any easy solution to the problem here? I contacted the company and they just told me were to buy a new program, and would love to sell me one. I would like to use the one I have thank you so much for your time. Sewing in Malo,
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Re: what do I do don't have a product code for the 3D...
Did you get the "dongle" with the software? It looks like a dark red USB stick and needs to be inserted before you can use the software. However, you also need the code to enter when you are installing the software. If the software came in its box, there should have been a piece of paper in there with the code on it. Mine is an A4 (letter) size piece of paper and a yellowish colour. Without that and/or the dongle, the software is useless and I hope they did not charge you for it. I am thinking that the person who sold it to you has kept the software installed on their computer and is using the dongle, so it is quite illegal for them to "sell" the software to you without first erasing it from their hard drive. The Designer 1 USB is a fabulous sewing machine but to get the best out of it for embroidery, you really do need software. If you have no luck with the 3D, then I suggest you purchase Embird (Google for it - should be easily found). This is a very reasonably priced and highly effective program - around $150USD I believe which is a quarter or less than the cost of the Husqvarna software. You can load Designer 1 USB sticks from this program and there is lots of help and tutorials available online. Even better the program is available as a download and you don't need any security dongle, plus you can download it and try it free to see if you like it.
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First you need your 4D software installed on your computer (or which ever version you are using). Insert the DVD into your drive. Then open your embroidery program and then click File and Open. When the new window opens, search for your DVD drive then find the embroidery you want and click Open. The embroidery yoiu chose should open in your embroidery program with the hoop displayed on the screen. Then save the embroidery under a new name in your embroidery design folder on your computer. Then insert your USB into your computer, Open Disk Manager and Read your USB. Then click on one of the empty squares and then click File then Open. In the new window find the embroidery file you saved under a new name on your computer and choose it. It should show up in the empty square you clicked on. Then Write to your USB. Now you are ready to move your USB to your machine and the embroidery should be there. Hope this helps. Good luck.
1st try another usb port
2nd uninstall the software and plug the device in only after you have reinstalled the software and you are asked to plug it in. If it doesn't ask then install the software first and try again.
You can also right click on my computer and select manage.
then on the left side of the window select device manager, unplug and plug back the usb dongle and see if any devices appear or disappear also note any yellow ! marks. you may have to press the scan for new hardware button or right click on the window to scan for hardware changes.
You don't need a dongle for the sewing machine. You either have a dongle for the computer embroidery software in which case it goes in your computer when you've installed the software, or you have a USB stick that has the Husqvarna designs on it.
What colour is it? The USB sticks are blue, the 3D software dongles are red. Only problem is, I think the 4D software dongles are blue too!! My Husqvarna Designer 1 USB embroidery stick (blue) has "USB Embroidery Stick" written on it - have a look for that. The dongle will have Hasp or something like that written on it.
If you are pretty sure it is a USB stick, put it in your machine and turn it on. Then touch the disk/stick icon on the lower right hand side of the screen. Your machine should start to read the stick and you will get a pop-up menu where you can choose from the folders on the stick. If you don't, go into the PROG screen. Touch MENU, touch the disk/stick icon and see if the embroidery files on the stick come up then. Each machine came with a set of designs called Embroidery Disk 100 and three alphabets - Palace Script, Kaligraphia and Clarendon. These should all be on the USB stick.
In the event that it is a dongle you have, but not the software, you need to contact the person from whom you purchased the machine.
You can download the Husqvarna designs from the Husqvarna website, but you will need a Husqvarna formatted USB stick to do this. Therefore, you do need software on your computer. There are some low-cost alternatives to the Husqvarna software - Embird and Sew What come to mind. However, a Husqvarna program called 3D Disk Manager USB came with every USB Designer 1 machine, so you should have got that when you purchased the machine. This will be enough for you to load designs from the HV website and from other websites where you purchase designs.
USB Designer 1s use Disk Manager, just like their floppy disk sisters, but it needs to be Disk Manager USB. New USB Des1s came with this program on a CD, and this software was also included free when a floppy disk Des1 was converted to USB. If you bought your D1 USB new, check the disks that came with it - one should be Disk Manager USB. If you purchased the machine second hand, contact the seller and ask for the program. It is a free standing program and you don't need a dongle. Check your 3D software - you might already have what you need. Open 3D, click down arrow for Accessories (far right-hand side) - what does your Disk Manager say? If it says Disk Manager USB you are okay to go.
I am not 100% sure of this, but I think that maybe the last update for 3D software (version 7.25) might have included Disk Manager USB. Go to the Husqvarna website and make sure your 3D is updated to the latest version.
If none of the above helps you, there is always the cheap cost embroidery software alternatives: Embird or Sew What. I believe they can write to Designer 1 USB sticks now.
Designs can be converted for the Designer 1 (floppy disk or usb stick) one design at a time using Organizer. For a full copy of Disk Manager, you should get 4D Embroidery and it will be included. Disk Manager is a copyrighted product and a "copy" can not be legally obtained.
I too have the 3D Studio, which I purchased from an estate sale. Fortunately, I had the serial number, however I don't have the rest of the registration info to change registration for the program updates. It will not let me install any updates. However, it works just fine without them.
I've heard others with the same problem, and there is no way to bypass their protection codes. Their program also comes with a "dongle", which is a product licensing key, that plugs into your USB port. The program will not run without it. Another item that they will not replace if lost.
I had thought about purchasing another program, but really only needed the new generic reader-writer to plug in to my computer. (It must be an embroidery reader/writer.)
Husqvarna will, however, be happy to sell you another program at great expense.
Alternatively, I would suggest purchasing a more inexpensive program --Embird for expample, and the Ultimate Box (reader/writer) and Card , which will be much cheaper than what the Husky people will sell you. Also, there is no "key" to plug in to operate their program.
Hopefully, the seller can find the registration for it somewhere, because without it, it's pretty useless as far as I know. Husqvarna is very good at protecting their products.
Here is a site with lots of info on both the above items. I bought my reader/writer Ultimate Box Plus and card cheaper from All Brands, though.
1. Did the software come with a dongle? This is a "key" that looks like a memory stick, that is actually a copyright protection device. You cannot access the program without it. To get the program to recognize it. plug it into a free USB Port, then power up your computer. It will read the dongle as a new device and install it on your computer. Always make sure the dongle is plugged into the same USB port as when its installation.
2. Check the operating system compatibility of your embroidery software and your computer.
What is your computer's OS? If you have Vista, it will not read Win95-XP. In that case, you may need to find a used computer to dedicate to your embroidery and install Win 98. I have XP 2000 and it reads all the Win programs back through 95.
My Husqvarna Rose/3D Embroidery Studio, will not operate with the Vista program. It will run on XP, because XP is backward compatible to previous Windows programs.
If this is the problem, you can still purchase older Windows programs very affordably. Before installing it on your hard drive, I would get expert instructions from a professional, who would back up your hard drive. I've also heard of people partitioning their hard drives, so that they could use more than one operating system.
(This is MUCH CHEAPER than purchasing a new machine and all the software, etc to go with.)
Just a note: The small notebooks they've come out with, do not have the proper drive to run your embroidery program.
3. If you have the reader'writer that came with the machine and no serial port on your computer or printer, you can take the box to your local Radio Shack or computer repair, where you can get an adapter with a serial plug on one end and a USB plug on the other, or get the "Ultimate Box Plus". The adapter is cheaper.
One, or all, of these little tidbits may fit your problem.
If your using Windows Vista, you have to have the multi user account in the off postioin. Also if you had 3D embroidery software and you upgraded to 4D software you have to be sure to uninstall the 32 bit drivers from the 3d for the 4d to work properly.
You do have to install the communication software that came with the diamond also. It won't communicate through the 3d or 4d only.