Question about Kenmore 55612 / 55614 / 5561 / 655619 Side by Side Refrigerator

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What causes water to collect and freeze in the bottom part of the freezer?

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Theres a black fill tube at the top that directs water to the ice maker. it could be pointed sideways.

Posted on Jul 06, 2010

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Posted on Jan 02, 2017

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You have a clogged drain system in the freezer, as the unit will defrost daily, the water can't leave the freezer properly and the water collects. You need to de-ice the freezer and clean out the drain tube at the bottom of the freezer section under the evaporator. Good Luck

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1 Answer

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Sounds like the drain from the freezer evaporator coil is plugged causing the condensate to overflow and fill the bottom of the freezer then refreeze. Most freezers have a drain line from the evaporator to the bottom of the refrigerator leading to a collection pan to allow evaporation of the condensate. You may be able to access the evap condensate pan by removing the rear panel of the freezer. I can not say for sure without the specific model of the unit in question.

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