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Where can I get drawings of Dyson DC04 absolute for maintenance

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Dyson DC04 Absolute Part diagram will bring up the link for exploded voews. I still need more detail on how to find out where a steel pin approximately 2m/m dia. and approx. 75 m/m long goes. It "fell out" of the Dyson when I disassembled it. Your turn!

Posted on Apr 19, 2008

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Repairing/removing the cable/switch on a Dyson DC04

http://paulroberts69.wordpress.com/2008/01/01/repairingremoving-the-cableswitch-on-a-dyson-dc04-or-similar/

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Hi there, it's Jack at Dyson.

Our online Support pages for DC04 contain all the information you might need to know to resolve issues with your vacuum in the event of a breakdown: http://www.dyson.co.uk/support/dc04/dc04-brush-control

Although it's an online guide, and is designed to be navigated quickly and easily via your web browser, the pages could also be printed out if you wanted a hard copy.

I hope this helps, but if you'd like any further information or advice, please give our freephone UK Helpline a call on 0800 298 0298.

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Hi there,

You can download a copy of the DC04 user guide directly from our website:

http://media.dyson.com/downloads/uk/floorcare/manuals/dc04_uk_manual_std_120710.pdf

If you'd like any further assistance with your machine, our UK Helpline is available from 7am until 10pm, 7 days a week - please call us on 0800 298 0298.

Best wishes,

Jack
Dyson Online Customer Support
http://www.dyson.com

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Hi Tracy,

I'm sorry to hear you're having difficulties with your DC04 Absolute. If the brushbar won't turn, I'd encourage you to give us a call so we can run through some troubleshooting over the phone with you, and provide further assistance. You can call us free on 0800 298 0298 - our Helpline is available from 7am until 10pm, 7 days a week.

We'll look forward to hearing from you.

Best wishes,

Jack
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http://www.dyson.co.uk/support

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Hi there,

Sorry to hear you're having difficulties with your DC04 Absolute. If the cleaner cut out during use, the thermal cutout switch may have shut the cleaner off because it was overheating. It would be a good idea to wash the filter, and to check the airways for blockages. The easiest way to do this is to follow the steps shown in our online support guide:

http://www.dyson.co.uk/support/help.asp?article=51&product=DC04-PL-ABS


By washing the filters and clearing any obstructions, you should resolve your issue. However, if you're still concerned, please get in touch with us directly so one of our experts can run through some troubleshooting checks over the phone with you. You can call us free on 08002980298 - our Helpline is open from 7am until 10pm, 7 days a week.

Kind regards,

Jack
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The brush will not rotate when the machine is upright. The brush only rotates when it is reclined; in use.
On the side of the housing where you place your foot to recline it is a round knob. Turn it one click clockwise if you can; to the "auto" position.
If the brush doesn't turn then when the machine is reclined, it needs attention to the belt and/or clutch mechanism.

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